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Server not found or playback stopped. Message from Hulu and Xfinity while trying to watch videos. Newest update might be the problem - how to solve....

  • 3 replies
  • 1 has this problem
  • 50 views
  • Last reply by faith

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I use xfinity and Hulu to play videos of tv and movies. Didn't have a problem until after the latest update (Firefox). Now the playback is stopped (midway) and a message appears about server not found or connectivity issue. The latest "error" message includes firewall and firefox. What that exactly means and how to fix it is the help I need. I am not very computer literate so I need help beyond the articles... I don't want to do something (that an article suggests) that will cause more problems while trying to fix "this" problem. Thank you

I use xfinity and Hulu to play videos of tv and movies. Didn't have a problem until after the latest update (Firefox). Now the playback is stopped (midway) and a message appears about server not found or connectivity issue. The latest "error" message includes firewall and firefox. What that exactly means and how to fix it is the help I need. I am not very computer literate so I need help beyond the articles... I don't want to do something (that an article suggests) that will cause more problems while trying to fix "this" problem. Thank you

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So what does the actual screenshot of the error say? Minus any personal info on the screenshot.

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Yes, I will post that here but it will be several days, at least, before I have a chance to use these sites again...thank you. Happy Holidays

12/30/18...Came here to add that all seems to be working at the sites mentioned above in my question. Its no longer an issue at this point...

Modified by mrm1

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if it does happen you have to allow the ads in 'shut down the add blocker, firewall' in the settings , a three lined thing and to " content blocking" or options if you had the settings all in your hands, if you didn't use " edit" with the scissors and stuff or "customize" .. i think it's customize