X
Tap here to go to the mobile version of the site.

Support Forum

Still not logged into sync after logging in

Posted

No matter how many times i log into Firefox Sync, the browser does not recognize that I am logged in and prompts me to log in again.

No matter how many times i log into Firefox Sync, the browser does not recognize that I am logged in and prompts me to log in again.

Additional System Details

Installed Plug-ins

  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I called for more help.

We need to look at the sync logs. Type about:sync-log<enter> in the address bar of the not syncing computer/profile.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.

I called for more help. We need to look at the sync logs. Type ''' about:sync-log'''<enter> in the address bar of the not syncing computer/profile. Open the last file created and '''Copy''' its contents Now '''Paste''' it into this forum. If the file is too large; Have your web browser go to; https://pastebin.com/ Paste '''<Control> P''' the content of the file in the window. '''Note: ''' On the bottom, fill out the boxes as best you can. Now press '''Create A New Paste. ''' The page will reload. Copy the new web address, and post it here.