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Outlook emails taking numerous attempts to send

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Ever since Outlook updated to "beta" I am having issues when using Firefox. It seems to work fine in Chrome but I prefer using Firefox so don't wish to switch. The main issue is that emails repeatedly don't send and can take up to 14 attempts before they go through. ("messsage can't be delivered, please try again" type message). When replying the original email often does not display. When I delete an email, it jumps back into my inbox. If I mark something as read, it remains unread and my unread amount does not change. I have contacted Outlook via facebook, email and support and they have basically washed their hands of the problem and said it is Firefox. I have history, cache and cookies cleared every time I close the browser. My parents are also experiencing the same issue (Windows 10, Firefox and Outlook - I run Windows 7). I am not a technical expert so since clearing the cache and cookies has not worked, I am at a loss. I just want this to be fixed ASAP as it is frustrating to not be able to send emails.

Ever since Outlook updated to "beta" I am having issues when using Firefox. It seems to work fine in Chrome but I prefer using Firefox so don't wish to switch. The main issue is that emails repeatedly don't send and can take up to 14 attempts before they go through. ("messsage can't be delivered, please try again" type message). When replying the original email often does not display. When I delete an email, it jumps back into my inbox. If I mark something as read, it remains unread and my unread amount does not change. I have contacted Outlook via facebook, email and support and they have basically washed their hands of the problem and said it is Firefox. I have history, cache and cookies cleared every time I close the browser. My parents are also experiencing the same issue (Windows 10, Firefox and Outlook - I run Windows 7). I am not a technical expert so since clearing the cache and cookies has not worked, I am at a loss. I just want this to be fixed ASAP as it is frustrating to not be able to send emails.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

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Question owner

Not getting anywhere trying to get help from Outlook who blame Firefox. Can't seem to get any assistance from Firefox. Where is best to get this help so the issue can be sorted. Just tried to delete 8 emails, gave up after 5 attempts of them just jumping back into my inbox. I like using Firefox but may be forced to switch to Chrome as Firefox has these glitches

Not getting anywhere trying to get help from Outlook who blame Firefox. Can't seem to get any assistance from Firefox. Where is best to get this help so the issue can be sorted. Just tried to delete 8 emails, gave up after 5 attempts of them just jumping back into my inbox. I like using Firefox but may be forced to switch to Chrome as Firefox has these glitches
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FredMcD
  • Top 10 Contributor
3848 solutions 53516 answers

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 32.0.0.101

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows] {web link} [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac] {web link} '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 32.0.0.101 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
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FredMcD
  • Top 10 Contributor
3848 solutions 53516 answers

I think that you can turn off the beta part on the site. Note: I use Thunderbird. Works better for me.

I think that you can turn off the beta part on the site. Note: I use Thunderbird. Works better for me.
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