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when i opened an account at firefox i lost my saved pws, why?

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when i opened an account at Firefox i lost my saved pws, now i cant see any pw but Firefox account in the firefox optiond

when i opened an account at Firefox i lost my saved pws, now i cant see any pw but Firefox account in the firefox optiond

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

More Information

WestEnd
  • Top 25 Contributor
60 solutions 5379 answers

Did you check the option to save logins?

Did you check the option to save logins?

Question owner

i use the option save logins since 5 years....my list was full of records.....

i use the option save logins since 5 years....my list was full of records.....
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

What about the rest of your profile? settings, bookmarks . . .

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

What about the rest of your profile? settings, bookmarks . . . Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Are you using any password add-ons or programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using any password add-ons or programs? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?