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My Firefox has been hijacked,how do I get it back ?

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I noticed some gradual changes to the operation of my Dell Latitude/D630 running Win 10 (which I downloaded from a site in the U.K. about 9 mo. ago).

I am stuck with Bing as a search engine.

My computer seems to react to commands slowly. I tried downloading FireFox at least 6X , the error message I keep getting is; Profile missing You Firefox profile cannot be loaded , it may be missing or inaccessible .

I noticed some gradual changes to the operation of my Dell Latitude/D630 running Win 10 (which I downloaded from a site in the U.K. about 9 mo. ago). I am stuck with Bing as a search engine. My computer seems to react to commands slowly. I tried downloading FireFox at least 6X , the error message I keep getting is; Profile missing You Firefox profile cannot be loaded , it may be missing or inaccessible .

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/17.17134

More Information

FredMcD
  • Top 10 Contributor
4195 solutions 58556 answers

michaelb68 said

I noticed some gradual changes to the operation of my Dell Latitude/D630 running Win 10 (which I downloaded from a site in the U.K. about 9 mo. ago).

Downloaded what?

I am stuck with Bing as a search engine.

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

''michaelb68 [[#question-1241813|said]]'' <blockquote> I noticed some gradual changes to the operation of my Dell Latitude/D630 running Win 10 (which I downloaded from a site in the U.K. about 9 mo. ago). </blockquote> Downloaded what? <blockquote> I am stuck with Bing as a search engine. </blockquote> Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''(<Control> ''[Mac=<Command>]'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Remove “ Bing “ '''Anything. ''' Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine Now do the same in the computer’s '''Programs Folder. '''
FredMcD
  • Top 10 Contributor
4195 solutions 58556 answers
''michaelb68 [[#question-1241813|said]]'' <blockquote> Profile missing You Firefox profile cannot be loaded , it may be missing or inaccessible . </blockquote> https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles