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Firefox crashes any time in any site (facebook, youtube, crashes page)

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  • 1 has this problem
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  • Last reply by FredMcD

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It's been 1 week since my firefox don't stop crashing. About 1 at each 2-5 minutes if i'm using it.

Here go the lasts crashes:

https://crash-stats.mozilla.com/report/index/84212af4-3837-4bb3-a9e3-8c7b10181125 https://crash-stats.mozilla.com/report/index/62b94f95-b366-4b3c-9db1-650930181125 https://crash-stats.mozilla.com/report/index/6fe5fd17-27b3-4ae9-b6d2-d10560181125 https://crash-stats.mozilla.com/report/index/3a8aa206-1e6c-45e9-b3cb-eaf660181125 https://crash-stats.mozilla.com/report/index/9583f887-bf60-4e62-bea5-27d800181125

I can't even use firefox without being annoyed by that. I've already started in safe mode, already reinstalled and uninstalled all plugins. Nothing solved.

It's been 1 week since my firefox don't stop crashing. About 1 at each 2-5 minutes if i'm using it. Here go the lasts crashes: https://crash-stats.mozilla.com/report/index/84212af4-3837-4bb3-a9e3-8c7b10181125 https://crash-stats.mozilla.com/report/index/62b94f95-b366-4b3c-9db1-650930181125 https://crash-stats.mozilla.com/report/index/6fe5fd17-27b3-4ae9-b6d2-d10560181125 https://crash-stats.mozilla.com/report/index/3a8aa206-1e6c-45e9-b3cb-eaf660181125 https://crash-stats.mozilla.com/report/index/9583f887-bf60-4e62-bea5-27d800181125 I can't even use firefox without being annoyed by that. I've already started in safe mode, already reinstalled and uninstalled all plugins. Nothing solved.

All Replies (3)

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bp-84212af4-3837-4bb3-a9e3-8c7b10181125 Signature: nsCycleCollector::Collect

Crash Reason EXCEPTION_BREAKPOINT

KERNELBASE.dll = Microsoft +++++++++++++++++++++++++++++++++++++++ bp-62b94f95-b366-4b3c-9db1-650930181125 Signature: JSScript::maybeGetPCCounts

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

AudioSes.dll = Microsoft Corporation

KERNELBASE.dll = Microsoft

combase.dll = Microsoft

rpcrt4.dll = Windows; Remote Procedure Call Runtime +++++++++++++++++++++++++++++++++++++++ bp-6fe5fd17-27b3-4ae9-b6d2-d10560181125 Signature: mozilla::FrameLayerBuilder::GetDisplayItemData

Crash Reason EXCEPTION_BREAKPOINT

AudioSes.dll = Microsoft Corporation

KERNELBASE.dll = Microsoft

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1337802 NEW --- Crash in mozilla::FrameLayerBuilder::GetDisplayItemData

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After the above, if there is still a problem;

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia