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Firefox crashes

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  • Last reply by FredMcD

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Firefox crashed after being infected with Executor trojan. Won't even start up in FF safe mode. Any ideas?

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What's your computer system and Firefox version?

First let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.