Submitted multiple crash reports, latest one being above. Firefox crashes for no specific website/action, it just keep crashing frequently.
Additional System Details
- Shockwave Flash 29.0 r0
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0
Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version: Version 220.127.116.11
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS Windows 10 OS Version 10.0.16299
bp-d73654c1-55a5-4385-9add-41dfb0181120 Signature: GetMBNoDefault
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
PGHook.dll = Avecto Privilege Guard by Avecto
dgapi64.dll = Digital Guardian = Verdasys, Inc
COM_Sensor64.dll = ThinkVantage Active Protection System = Lenovo
ame_outlooksensor64.dll = Digital Guardian
ame_smtpsensor64.dll = Digital Guardian
OS_Plugin64.dll = Digital Guardian
AE_MailSensor_Plugin64.dll = Digital Guardian
This is for Sumo's Related Bugs 1318858 REOPENED --- e10s crash in dgapi.dll
Modified by FredMcD
Totally remove Digital Guardian from your system. Is the problem gone?
If so, get the current full installer and re-install it.
Digital Guardian is a mandatory software for my corporation, need an alternative solution
Contact Digital Guardian and your IT.