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The connection is untrusted, it says, lots of websites disabled suddenly

Posted

This morning, everything was hunky dory. Now suddenly all sorts of websites I frequent don't work. I go to armorgames.com and it says "The connection is untrusted" and the technical details say "www.armorgames.com uses an invalid security certificate". If I tell it to override, none of the flash games load. I go to the manga website taadd.com and the same thing happens. If I tell it to override, none of the images load, and the page looks like badly columnated and badly formatted text. I go to mitsuku.com, the chatbot, and the program starts, and it gives me a choice over the formats of display, and it shows the disclaimer, which is part of the flash program, and then it says please wait a moment, and then it says "sorry, my chat function is currently offline and so I am unable to talk with you." I check on stocks at money.cnn.com/data/premarket and it's all messed up, like taadd.com was, with it just a bunch of badly collated text. Other websites work, for instance the game site novelgames.com works just fine, and the flash games load just fine. Youtube works. Gmail works.

I have it set to not save any cookies or history, have done it this way for years. So clearing cache is pointless, it clears when I close firefox.

I have reset my computer, doesn't fix it. It simply was working just fine early this morning and then a few minutes later it suddenly didn't work. I'm typing this up on a different computer.

Searching about this online, it is suggested that it might have something to do with antivirus programs, but I don't have much of an active antivirus program. I have iolo going in the background. A fat lot of good it did me in 2014 when I got a ransomware virus. It's pretty useless. But I also haven't updated it or messed with it in a long time, I just let it do its thing. I also have firefox set to not update, because I don't need to deal with that.

I can go to these sites with the dreaded internet explorer, or "evil explorer" as I call it, but that is a last recourse.

So what's the deal? What can I do about it? And do you need any additional information to figure this out?

This morning, everything was hunky dory. Now suddenly all sorts of websites I frequent don't work. I go to armorgames.com and it says "The connection is untrusted" and the technical details say "www.armorgames.com uses an invalid security certificate". If I tell it to override, none of the flash games load. I go to the manga website taadd.com and the same thing happens. If I tell it to override, none of the images load, and the page looks like badly columnated and badly formatted text. I go to mitsuku.com, the chatbot, and the program starts, and it gives me a choice over the formats of display, and it shows the disclaimer, which is part of the flash program, and then it says please wait a moment, and then it says "sorry, my chat function is currently offline and so I am unable to talk with you." I check on stocks at money.cnn.com/data/premarket and it's all messed up, like taadd.com was, with it just a bunch of badly collated text. Other websites work, for instance the game site novelgames.com works just fine, and the flash games load just fine. Youtube works. Gmail works. I have it set to not save any cookies or history, have done it this way for years. So clearing cache is pointless, it clears when I close firefox. I have reset my computer, doesn't fix it. It simply was working just fine early this morning and then a few minutes later it suddenly didn't work. I'm typing this up on a different computer. Searching about this online, it is suggested that it might have something to do with antivirus programs, but I don't have much of an active antivirus program. I have iolo going in the background. A fat lot of good it did me in 2014 when I got a ransomware virus. It's pretty useless. But I also haven't updated it or messed with it in a long time, I just let it do its thing. I also have firefox set to not update, because I don't need to deal with that. I can go to these sites with the dreaded internet explorer, or "evil explorer" as I call it, but that is a last recourse. So what's the deal? What can I do about it? And do you need any additional information to figure this out?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

FredMcD
  • Top 10 Contributor
4074 solutions 56842 answers
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message [https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors?redirectlocale=en-US&redirectslug=Error+loading+web+sites Websites don't load - troubleshoot and fix error messages] http://kb.mozillazine.org/Error_loading_websites *uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN *configured their website improperly How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER
cor-el
  • Top 10 Contributor
  • Moderator
17083 solutions 154305 answers

Helpful Reply

You can check if there is more detail available about the issuer of the certificate.

  • click the "Advanced" button show more detail
  • click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
  • click "Copy text to clipboard" and paste the base64 certificate chain text in a reply

If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate.

  • open the Servers tab in the Certificate Manager
    • Options/Preferences -> Privacy & Security
      Certificates: View Certificates -> Servers: "Add Exception"
  • paste the URL of the website (https://xxx.xxx) in it's Location field

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate

You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.

You can check if there is more detail available about the issuer of the certificate. *click the "Advanced" button show more detail *click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain *click "Copy text to clipboard" and paste the base64 certificate chain text in a reply If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate. *open the Servers tab in the Certificate Manager **Options/Preferences -> Privacy & Security<br>Certificates: View Certificates -> Servers: "Add Exception" *paste the URL of the website (https://xxx.xxx) in it's Location field Let Firefox retrieve the certificate -> "Get Certificate" *click the "View" button and inspect the certificate You can see detail like the issuer of the certificate and intermediate certificates in the Details tab.
tcstms1 0 solutions 2 answers

Is there a solution to issue, "This Connection is Untrusted" when I attempt to access known secure sites [Consumer Reports, Google etc.] on my android phone? See attacked screen shot.

Is there a solution to issue, "This Connection is Untrusted" when I attempt to access known secure sites [Consumer Reports, Google etc.] on my android phone? See attacked screen shot.
FredMcD
  • Top 10 Contributor
4074 solutions 56842 answers

Is this link any better? https://www.consumerreports.org/cro/index.htm

This Connection Is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / timezone settings.


https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Is this link any better? https://www.consumerreports.org/cro/index.htm '''This Connection Is Untrusted''' is sometimes caused because the computer system clock is wrong. Check the time / date / timezone settings. https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Question owner

Nope. I certainly made sure my clock was correct, that was the first thing I did, 6 months ago when I posted my question. That computer is still unusable by the way. I'd REALLY appreciate it if someone ACTUALLY answered my question, rather than assuming I'm some stupid noob and giving me some generic answer to some other problem. Allllll on the same day, like 2/3 of websites suddenly said the same thing. I don't think they all are working together and updated something on the same day, no, I don't even have an antiviral software, I just had malwarebytes antimalware in the case I did get a virus, and on THAT computer I certainly don't NEED an antiviral program since I hardly ever use it for the internet, I just use it to play chess at chessonlinefree.com or adventure at my.ign.com/atari/adventure so there isn't an opportunity for a virus to get on there anyway.

So if someone would like to provide an actual serious and real answer to my original question, I would appreciate it.

Nope. I certainly made sure my clock was correct, that was the first thing I did, 6 months ago when I posted my question. That computer is still unusable by the way. I'd REALLY appreciate it if someone ACTUALLY answered my question, rather than assuming I'm some stupid noob and giving me some generic answer to some other problem. Allllll on the same day, like 2/3 of websites suddenly said the same thing. I don't think they all are working together and updated something on the same day, no, I don't even have an antiviral software, I just had malwarebytes antimalware in the case I did get a virus, and on THAT computer I certainly don't NEED an antiviral program since I hardly ever use it for the internet, I just use it to play chess at chessonlinefree.com or adventure at my.ign.com/atari/adventure so there isn't an opportunity for a virus to get on there anyway. So if someone would like to provide an actual serious and real answer to my original question, I would appreciate it.
cor-el
  • Top 10 Contributor
  • Moderator
17083 solutions 154305 answers

You can check if there is more detail available about the issuer of the certificate.

  • click the "Advanced" button show more detail
  • click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain
  • click "Copy text to clipboard" and paste the base64 certificate chain text in a reply

If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate.

  • open the Servers tab in the Certificate Manager
    • Options/Preferences -> Privacy & Security
      Certificates: View Certificates -> Servers: "Add Exception"
  • paste the URL of the website (https://xxx.xxx) in it's Location field

Let Firefox retrieve the certificate -> "Get Certificate"

  • click the "View" button and inspect the certificate

You can find detail like the issuer of the certificate and intermediate certificates in the Details tab.

You can check if there is more detail available about the issuer of the certificate. *click the "Advanced" button show more detail *click the blue error text (SEC_ERROR_UNKNOWN_ISSUER) to show the certificate chain *click "Copy text to clipboard" and paste the base64 certificate chain text in a reply If clicking the blue error text doesn't provide the certificate chain then try these steps to inspect the certificate. *open the Servers tab in the Certificate Manager **Options/Preferences -> Privacy & Security<br>Certificates: View Certificates -> Servers: "Add Exception" *paste the URL of the website (https://xxx.xxx) in it's Location field Let Firefox retrieve the certificate -> "Get Certificate" *click the "View" button and inspect the certificate You can find detail like the issuer of the certificate and intermediate certificates in the Details tab.