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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 31 views
  • Last reply by vignan

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Crash ID: bp-976bf333-b5fc-4fc5-a639-6a1bb0181111

Please help with downloading firefox.

Chosen solution

Hi vignan,

This crash is caused by the having the Facebook uploader plugin installed on your computer (see this thread for more information). That plugin is no longer used by Facebook, so you should be able to delete it without any issues. Could you try removing the plugin and see if that works?

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Chosen Solution

Hi vignan,

This crash is caused by the having the Facebook uploader plugin installed on your computer (see this thread for more information). That plugin is no longer used by Facebook, so you should be able to delete it without any issues. Could you try removing the plugin and see if that works?

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It worked! Thanks so much.