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Firefox crashes

Posted

can't open firefox without crash report window opening. Tried safe mode and refresh and nothing worked

Crash ID. Crash ID: bp-42093b5f-44fa-4c6a-bfff-32a810181109

can't open firefox without crash report window opening. Tried safe mode and refresh and nothing worked Crash ID. Crash ID: bp-42093b5f-44fa-4c6a-bfff-32a810181109

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.1 Safari/605.1.15

More Information

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23464 answers

hi sandysimp, thanks for reporting with a crash report id. it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157

hi sandysimp, thanks for reporting with a crash report id. it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157