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Random, semi-frequent crashes

Posted

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major change to my pc in the past week, so I have no idea what could be causing these issues. Here are the 5 most recent reports:

bp-37f052c1-0fb4-46a1-9016-4c3f00181106 2018-11-06 17:15 bp-8086d29d-cbc7-404e-af5c-2769e0181106 2018-11-06 17:14 bp-4157a089-f87d-4daa-9857-4da8a0181106 2018-11-06 17:10 bp-682eaf9f-9fca-4a4a-9d99-e7e940181106 2018-11-06 16:10 bp-33e7a8ff-63bd-4804-9927-924990181106 2018-11-05 21:24

I have been getting random tab or complete Firefox crashes lately and it seems to be getting worse over the last few days. I haven't added anything or made any major change to my pc in the past week, so I have no idea what could be causing these issues. Here are the 5 most recent reports: bp-37f052c1-0fb4-46a1-9016-4c3f00181106 2018-11-06 17:15 bp-8086d29d-cbc7-404e-af5c-2769e0181106 2018-11-06 17:14 bp-4157a089-f87d-4daa-9857-4da8a0181106 2018-11-06 17:10 bp-682eaf9f-9fca-4a4a-9d99-e7e940181106 2018-11-06 16:10 bp-33e7a8ff-63bd-4804-9927-924990181106 2018-11-05 21:24

Chosen solution

Disabling Malwarebytes didn't work. I ended up removing 2 sticks of RAM and it seems to be stable now (~40 hours no crashing).

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • Firefox 63.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0
  • Support URL: https://support.mozilla.org/1/firefox/63.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 3.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Private Internet Access 1.1.0 ({3e4d2037-d300-4e95-859d-3cba866f46d3})
  • Avast Online Security 18.3.57 (wrc@avast.com) (Inactive)
  • Ebates: The Free Cash Back Shopping Assistant 4.26.11.0 ({35d6291e-1d4b-f9b4-c52f-77e6410d1326}) (Inactive)
  • MEGA 3.44.3 (firefox@mega.co.nz) (Inactive)
  • Video DownloadHelper 7.3.5 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 1060 6GB
  • adapterDescription2:
  • adapterDeviceID: 0x1c03
  • adapterDeviceID2:
  • adapterDrivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2607ccebc5b08aba\nvldumd.dll
  • adapterDrivers2:
  • adapterRAM: 6144
  • adapterRAM2:
  • adapterSubsysID: 37201458
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.16299.522
  • driverDate: 9-25-2018
  • driverDate2:
  • driverVersion: 24.21.14.1170
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'cairo', u'ApzAutoscrollInput': 1, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 6GB Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.ae3b5a6552ee)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000bec8) EGL_VERSION: 1.4 (ANGLE 2.1.0.ae3b5a6552ee) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_explicit_context
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 6GB Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.ae3b5a6552ee)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000bec8) EGL_VERSION: 1.4 (ANGLE 2.1.0.ae3b5a6552ee) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
4256 solutions 59603 answers

bp-37f052c1-0fb4-46a1-9016-4c3f00181106 Signature: js::jit::MaybeEnterJit

mbae64.dll = Malwarebytes Anti-Exploit

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1461724 NEW --- [ARM] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Sony phones)

1461480 NEW --- [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address)

1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional)

1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit

858032 NEW --- [meta] crashes in EnterBaseline / EnterJit ++++++++++++++++++++++++++++++++++++++++++++++++ bp-8086d29d-cbc7-404e-af5c-2769e0181106 Signature: JSObject::allocKindForTenure

mbae64.dll = Malwarebytes Anti-Exploit

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 1403066 RESOLVED INCOMPLETE Intermittent autophone-s1s2 | application crashed [@ JSObject::allocKindForTenure]

1302432 RESOLVED FIXED Crash [@ JSObject::allocKindForTenure] with Debugger and use-after-free

1259222==You are not authorized to access bug 1259222== ++++++++++++++++++++++++++++++++++++++++++++++ bp-4157a089-f87d-4daa-9857-4da8a0181106 Signature: js::DispatchTyped<T>

mbae64.dll = Malwarebytes Anti-Exploit

This is for Sumo's Related Bugs 1348531 RESOLVED DUPLICATE Crash in js::DispatchTyped<T>

1266870 RESOLVED DUPLICATE crash in js::AtomizeString and other signatures, starting 2016-04-21

1260754 RESOLVED DUPLICATE crash in js::DispatchTyped<T>

719114 NEW --- Crash in [@ js::GCMarker::processMarkStackTop ] from heap corruption

bp-37f052c1-0fb4-46a1-9016-4c3f00181106 Signature: js::jit::MaybeEnterJit mbae64.dll = Malwarebytes Anti-Exploit nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager This is for Sumo's Related Bugs 1461724 NEW --- [ARM] Crash in js::jit::MaybeEnterJit (SIGILL/SIGSEG on Sony phones) 1461480 NEW --- [ARM64] Crash in js::jit::MaybeEnterJit (1MB aligned address) 1451720 NEW --- MaybeEnterJIT SIGSEGV crashes on Android/ARM64 (occasional) 1425132 RESOLVED DUPLICATE Crash in js::jit::MaybeEnterJit 858032 NEW --- [meta] crashes in EnterBaseline / EnterJit ++++++++++++++++++++++++++++++++++++++++++++++++ bp-8086d29d-cbc7-404e-af5c-2769e0181106 Signature: JSObject::allocKindForTenure mbae64.dll = Malwarebytes Anti-Exploit nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager This is for Sumo's Related Bugs 1403066 RESOLVED INCOMPLETE Intermittent autophone-s1s2 | application crashed [@ JSObject::allocKindForTenure] 1302432 RESOLVED FIXED Crash [@ JSObject::allocKindForTenure] with Debugger and use-after-free 1259222==You are not authorized to access bug 1259222== ++++++++++++++++++++++++++++++++++++++++++++++ bp-4157a089-f87d-4daa-9857-4da8a0181106 Signature: js::DispatchTyped<T> mbae64.dll = Malwarebytes Anti-Exploit This is for Sumo's Related Bugs 1348531 RESOLVED DUPLICATE Crash in js::DispatchTyped<T> 1266870 RESOLVED DUPLICATE crash in js::AtomizeString and other signatures, starting 2016-04-21 1260754 RESOLVED DUPLICATE crash in js::DispatchTyped<T> 719114 NEW --- Crash in [@ js::GCMarker::processMarkStackTop ] from heap corruption
FredMcD
  • Top 10 Contributor
4256 solutions 59603 answers

Update Malwarebytes Anti-Exploit. If the problem continues, disable it.

Update Malwarebytes Anti-Exploit. If the problem continues, disable it.

Question owner

Thanks for the reply. I'll give it a go and report back in a day or so.

Thanks for the reply. I'll give it a go and report back in a day or so.

Chosen Solution

Disabling Malwarebytes didn't work. I ended up removing 2 sticks of RAM and it seems to be stable now (~40 hours no crashing).

Disabling Malwarebytes didn't work. I ended up removing 2 sticks of RAM and it seems to be stable now (~40 hours no crashing).
FredMcD
  • Top 10 Contributor
4256 solutions 59603 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.