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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by TyDraniu

paulsurya
paulsurya
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it has been crashed since 25/10/2018. I had reinstalled it several times. Installed setup version 63.00. it has been shown up to date. Tried also start with safe mode also & it won't restore. kindly advice. please find herewith the attached picture for your kind reference.

Crash ID: bp-718a7c6e-fde5-4e0f-a53d-75dfb0181025

it has been crashed since 25/10/2018. I had reinstalled it several times. Installed setup version 63.00. it has been shown up to date. Tried also start with safe mode also & it won't restore. kindly advice. please find herewith the attached picture for your kind reference. Crash ID: bp-718a7c6e-fde5-4e0f-a53d-75dfb0181025

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
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This is connected with QuickHeal Security. The bug is on their side.

https://bugzilla.mozilla.org/show_bug.cgi?id=1489041

Here's the workaround: https://support.mozilla.org/en-US/kb/firefox-tab-crashes-quick-heal-security-software

Modified by TyDraniu