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Firefox crashes

  • 7 replies
  • 2 have this problem
  • Last reply by Dulatus

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i have many crashes of firefox tabs and the whole browser lately. The same happen in my chrome browser. The crash happens while watching a video or while surfing the internet. All of the time i do nothing active on a website or a video an the tab or browser crashes. I checked my system for new drivers and installed it. Perhaps it is something with my anti virus programm (avast)?

This are the last crash-ids i sended:

bp-cce3b92f-58f1-43a4-aee0-1049e0181029 bp-08cf9d2a-9ef6-4b48-bd25-a99190181029 bp-ee258957-df55-437a-94c1-d1b0d0181029 bp-148944ff-7ff1-44f4-b528-b40fe0181026 bp-1684270f-7c71-4953-8369-019e90181013 bp-f3010cc3-bb44-47ba-8829-e707f1180624

Thank you for your time.

Best regards


All Replies (7)

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bp-cce3b92f-58f1-43a4-aee0-1049e0181029 Signature: nsSVGClipPathFrame::PaintFrameIntoMask ++++++++++++++++++++++++++++++++++++++++++++ bp-08cf9d2a-9ef6-4b48-bd25-a99190181029 Signature: nsPurpleBuffer::VisitEntries<T>

This is for Sumo's Related Bugs 1318810 NEW --- Crash in nsPurpleBuffer::VisitEntries<T> ++++++++++++++++++++++++++++++++++++++++++++ bp-ee258957-df55-437a-94c1-d1b0d0181029 Signature: nsJSScriptTimeoutHandler::QueryInterface ++++++++++++++++++++++++++++++++++++++++++++ bp-148944ff-7ff1-44f4-b528-b40fe0181026 Signature: nsSVGClipPathFrame::PaintFrameIntoMask ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 62.0.3 Build ID 20181001155545

bp-1684270f-7c71-4953-8369-019e90181013 Signature: bits_image_fetch_bilinear_no_repeat_8888

CrashTime Sat, 13 Oct 2018 12:59:24 GMT

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All reports are showing; Crash Reason; EXCEPTION_ACCESS_VIOLATION_READ

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux;

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again. This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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removed all files and used ccleaner for the registry. I also disabled hardware accelaration on the new installed firefox but the crashes continue.

I have the same problem with chrome. Most of the time i use another browser until the crashes happend there too. But now both browsers crash all the time.

Only the old Internet Explore did not crash.

And i have some issuses with my windwos. I get blue screens with: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY

Modified by Dulatus

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there? Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Unfortunately the crashes still occur as i write this in windows safe mode with firefox safe mode on :/

Frist i thought i fixed the problem by installing a new graphics driver.

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I called for more help.

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In the last 2 days i had vast less crashes of the Firefox Browser. If the crashes happen they don't stop until i reboot. I will monitor the crashes and give feedback but if you have any suggestions i would be happy to hear them.