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pop ups after update

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My Firefox browser automatically updated itself yesterday, 10-27-18. Since then I have been getting all sorts of pop-up ads even though I changed nothing in my settings. Under "permissions" on my Firefox preferences the "block pop-up windows" box is checked. What do I do to prevent these pop-ups?

My Firefox browser automatically updated itself yesterday, 10-27-18. Since then I have been getting all sorts of pop-up ads even though I changed nothing in my settings. Under "permissions" on my Firefox preferences the "block pop-up windows" box is checked. What do I do to prevent these pop-ups?

Chosen solution

Hello DaisyKay,

Your system details show that this add-on is installed :

MapsScout 165.6385.1559.33

It's malware, that inundates you with all kinds of ads (and more).

Go to Preferences => Add-ons => Extensions, and remove the culprit.

It might also be wise to run the malware scans that are listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Also see : https://productforums.google.com/forum/#!topic/maps/9voKzYMywNk

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • Firefox 63.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:63.0) Gecko/20100101 Firefox/63.0
  • Support URL: https://support.mozilla.org/1/firefox/63.0/Darwin/en-US/

Extensions

  • Amazon Assistant for Firefox 10.1805.2.1019 (abb@amazon.com)
  • DuckDuckGo Privacy Essentials 2018.10.24 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • MapsScout 165.6385.1559.33 ({dbb477cc-8be4-44f4-9cc2-845632a7e433})
  • Webroot Filtering Extension 1.4.0.9 (webrootsecure-mac-gen@webroot.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x9488
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 512, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 512, u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shading_language_include GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- ATI Radeon HD 4670 OpenGL Engine
  • webgl1Version: 3.3 ATI-10.4.14
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * WebGL 2 requires support for the following features: transform_feedback2
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4025 solutions 56252 answers

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

Go to the [https://addons.mozilla.org/en-US/firefox/ Mozilla Add-ons Web Page] {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.
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McCoy
  • Top 10 Contributor
353 solutions 3064 answers

Chosen Solution

Hello DaisyKay,

Your system details show that this add-on is installed :

MapsScout 165.6385.1559.33

It's malware, that inundates you with all kinds of ads (and more).

Go to Preferences => Add-ons => Extensions, and remove the culprit.

It might also be wise to run the malware scans that are listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Also see : https://productforums.google.com/forum/#!topic/maps/9voKzYMywNk

Hello DaisyKay, Your system details show that this add-on is installed : MapsScout 165.6385.1559.33 It's malware, that inundates you with all kinds of ads (and more). Go to Preferences => Add-ons => Extensions, and remove the culprit. It might also be wise to run the malware scans that are listed in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Also see : https://productforums.google.com/forum/#!topic/maps/9voKzYMywNk
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Question owner

Thank you. I removed it. I have no idea how it got there.

Thank you. I removed it. I have no idea how it got there.
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FredMcD
  • Top 10 Contributor
4025 solutions 56252 answers

Helpful Reply

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but '''other programs as well. ''' You have heard of the '''fine print in shady''' '''contracts, ''' right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print. ''' You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead, ''' you discover all kinds of stuff that '''you do not even know what it is or what it does. ''' From now on, everyone needs to '''Use The Manual Option''' to put a stop to this. '''Note''' that these programs can also change browser/computer settings.
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McCoy
  • Top 10 Contributor
353 solutions 3064 answers

Also please read this :

http://www.spywaretechs.com/remove-maps-scout-extension/

It might be a good idea to regularly check Preferences => Add-ons => Extensions, to see if there is anything there that you didn't install yourself - and if you find any : remove it right away.

Also please read this : http://www.spywaretechs.com/remove-maps-scout-extension/ It might be a good idea to regularly check Preferences => Add-ons => Extensions, to see if there is anything there that you didn't install yourself - and if you find any : remove it right away.
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