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A web site keeps showing an older version of itself

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https://www.thisisanfield.com/ is showing me a version of itself that is 3 days old. (For example, right now, the main headline is a "preview" for a game that happened 3 days ago - see first image).

1. A new "private browsing" window shows the up-to-date version (second image)

2. If I clear all cookies related to this site (and the ad blocker is disabled), I get the up-to-date version once... and then when I reload, it goes back to the older version.

3. No such problem in Chrome.

PS I cleared the whole cache too, that didn't help.

https://www.thisisanfield.com/ is showing me a version of itself that is 3 days old. (For example, right now, the main headline is a "preview" for a game that happened 3 days ago - see first image). 1. A new "private browsing" window shows the up-to-date version (second image) 2. If I clear all cookies related to this site (and the ad blocker is disabled), I get the up-to-date version once... and then when I reload, it goes back to the older version. 3. No such problem in Chrome. PS I cleared the whole cache too, that didn't help.
Attached screenshots

Additional System Details

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Application

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FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

Helpful Reply

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)


Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on Cache and Form And Search History.

Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; '''Ctrl+Shift+R ''(Mac=Command+Shift+R)''''' ----------------- Type '''about:preferences#privacy'''<enter> in the address bar. The button next to '''History, ''' select '''Use Custom Settings. ''' Turn on '''Remember My Browsing And Download History''' At the bottom of the page, turn on '''Clear History When Firefox Closes. ''' At the far right, press the '''Settings''' button. Turn on '''Cache''' and '''Form And Search History'''.

Question owner

Thanks for suggestion CTRL+Shift+R!

The other procedure hasn't helped though.

Thanks for suggestion CTRL+Shift+R! The other procedure hasn't helped though.
FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * '''Cookies; ''' [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * '''Cache; ''' [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}

Question owner

Thanks again.

Thanks again.
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157328 answers

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *hold down the Shift key and left-click the Reload button *press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *press "Command + Shift + R" (Mac)
rschott 1 solutions 11 answers

old search item continues to appear on lowes website. Doing control, shift, R....returns same page with old search filed in

old search item continues to appear on lowes website. Doing control, shift, R....returns same page with old search filed in
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157328 answers

Helpful Reply

Are you possibly using a bookmark to access this page?

If this is a bookmark then it might include GET data (?xxx=xxx) in the URL.


You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

Are you possibly using a bookmark to access this page? If this is a bookmark then it might include GET data (?xxx=xxx) in the URL. ---- You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History"). Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of involved files. If you revisit a 'forgotten' website then data from that website will be saved once again. *https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox

Question owner

Thank you!

Since doing "forget about this site" I did not have the problem again.

Thank you! Since doing "forget about this site" I did not have the problem again.
rschott 1 solutions 11 answers

I've done all these steps multiple times on the Lowes site. I even removed and reinstalled firefox.

The old search page is still there. Does not happen on chrome or edge.

I give up!!!!!

I've done all these steps multiple times on the Lowes site. I even removed and reinstalled firefox. The old search page is still there. Does not happen on chrome or edge. I give up!!!!!
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157328 answers

@ rschott

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

You can try to clear the location used by the Firefox disk cache (cache2), see the about:cache page for the path to the disk cache. Location used for the disk cache and other temporary files in "AppData\Local" (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

@ rschott Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)? You can try to clear the location used by the Firefox disk cache (cache2), see the about:cache page for the path to the disk cache. Location used for the disk cache and other temporary files in "AppData\Local" (Local Directory on about:profiles). *C:\Users\&lt;user&gt;\AppData\Local\Mozilla\Firefox\Profiles\&lt;profile&gt;\ You can create a new profile to test if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
rschott 1 solutions 11 answers

before I try all this,wouldn't my deleting the firefox program, and re installing it, give me a clean profile?

before I try all this,wouldn't my deleting the firefox program, and re installing it, give me a clean profile?
FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

Firefox comes in two or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user. If you remove the Firefox folder, the user profiles would not be affected.
FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

gidiav said

Since doing "forget about this site" I did not have the problem again.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

''gidiav [[#answer-1199042|said]]'' <blockquote> Since doing "forget about this site" I did not have the problem again. </blockquote> Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
rschott 1 solutions 11 answers

After installing two new profiles and loading back my extensions manually, I discovered that Last Pass was remembering that drop down search page from 2 years ago (Duh)....Even tho I keep deleting everything to do with that page (cookies, cache, etc)...last pass was keeping it.

Deleted those sites from last pass and problem was solved.

thks for all the replies

After installing two new profiles and loading back my extensions manually, I discovered that Last Pass was remembering that drop down search page from 2 years ago (Duh)....Even tho I keep deleting everything to do with that page (cookies, cache, etc)...last pass was keeping it. Deleted those sites from last pass and problem was solved. thks for all the replies
FredMcD
  • Top 10 Contributor
4224 solutions 58962 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.
James
  • Moderator
1594 solutions 11232 answers

FredMcD said

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

Please pay attention as gidiav is the OP and not rschott.

''FredMcD [[#answer-1199078|said]]'' <blockquote> That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know. </blockquote> Please pay attention as gidiav is the OP and not rschott.

Modified by James