Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time i start firefox my bookmarks dissapear

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

My bookmarks have all disapeared since firefox upgraded,i have tried all options but none work,i am aware of sync but it only retrieves the one's on my phone and when i restore them the next time i log on they are gone,HELP!

All Replies (1)

more options

Are you using any bookmark add-ons or programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?