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why am I getting download failed frequently after I installed new version?

  • 9 replies
  • 2 have this problem
  • 68 views
  • Last reply by WestEnd

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I just installed the new version of FireFox 63.0 (32-bit) and when I download files now I frequently get download failed. When I click on the retry button it downloads the file, but I never had to do that before the new version.

All Replies (9)

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So where are the download hosted at? And did you uninstall any previous firefox before installing this version?

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

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Could be because:

"Added content blocking, a collection of Firefox settings that offer users greater control over technology that can track them around the web. In 63, users can opt to block third-party tracking cookies or block all trackers and create exceptions for trusted sites that don’t work correctly with content blocking enabled." - FF 63 Release Notes


~Pj

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The downloads are from various different sites. I did not uninstall the previous version before installing this version. I just did an update. Should I have uninstalled the previous version?

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Woodcock said

Should I have uninstalled the previous version?

If you updated, or got the full installer, it would have replaced the current program.

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cor-el said

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

I tried this and it did not make any difference.

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FredMcD said

Start In Safe Mode (not Refresh). Is the problem still there?

I tried safe mode and it did not make any difference.

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Woodcock said

FredMcD said
Start In Safe Mode (not Refresh). Is the problem still there?

I tried safe mode and it did not make any difference.

Did you also try in PC Safe Mode with Networking? And did this produce anything different?