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Having problems printing from our business website

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Been having problems with it printing properly. It appears that it has tabbed over and there is all the blank space and if there is a 2nd page of information it will only print a blank page.

Been having problems with it printing properly. It appears that it has tabbed over and there is all the blank space and if there is a 2nd page of information it will only print a blank page.
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

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jscher2000
  • Top 10 Contributor
8684 solutions 70998 answers

Hi foxxholsters, it sounds as though that is your site. Is it your cart so you can control the CSS rules used in the page, or is it a third party cart where you would need to get support from them to change it?

There are a lot of situations in which Firefox's layout code works properly for the screen but incorrectly for print. Often this involves sections of the page that Firefox won't paginate, so it prints as much as will fit as the rest runs off the bottom. Usually the culprit is a style rule, such as display:inline-block, display:inline-table, or display:flex on a large content element, or certain overflow/height rules.

It's difficult to advise in the abstract. Are there any public-facing pages that show the same problem which you could link to?

Hi foxxholsters, it sounds as though that is your site. Is it your cart so you can control the CSS rules used in the page, or is it a third party cart where you would need to get support from them to change it? There are a lot of situations in which Firefox's layout code works properly for the screen but incorrectly for print. Often this involves sections of the page that Firefox won't paginate, so it prints as much as will fit as the rest runs off the bottom. Usually the culprit is a style rule, such as display:inline-block, display:inline-table, or display:flex on a large content element, or certain overflow/height rules. It's difficult to advise in the abstract. Are there any public-facing pages that show the same problem which you could link to?