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Seem to be locked up

Posted

When I open Firefox I can only get a page talking about acquiring or updating Firefox. Can not get Firefox open. Afraid I will loose all favorites if I uninstall and start over. Have been using Firefox for a number of months. Help

When I open Firefox I can only get a page talking about acquiring or updating Firefox. Can not get Firefox open. Afraid I will loose all favorites if I uninstall and start over. Have been using Firefox for a number of months. Help

Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 12_0_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) FxiOS/14.0b12646 Mobile/16A404 Safari/605.1.15

More Information

Chris Ilias
  • Moderator
362 solutions 1959 answers

Hi, Would you mind sending us a screenshot of what you're seeing? For instructions, see How do I create a screenshot of my problem?.

Hi, Would you mind sending us a screenshot of what you're seeing? For instructions, see [[How do I create a screenshot of my problem?]].