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I cannot change to different increments in a graph.

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  • 1 has this problem
  • Last reply by cor-el

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I have a site that I log into to check the status of my solar panels (https://enlighten.enphaseenergy.com). There is a bar graph in 15-minute increments that you can scroll over with the mouse (there is also another page at the site that does the same thing, but different type of table)and this is not working with Firefox. I also cannot click on the arrows to change the day. It was working yesterday. This same thing has happened once before. It was working, then stopped. At some point, it started working again.

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Since this page is only available when you are logged in this means that we can't check this.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.