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website features fail to work, must use chrome

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

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Firefox 62.0.3 Debian linux Inability to work on websites due to login or other features not working. Must switch to Chrome to proceed. Not the majority of sites, but more and more common. Example today: Auto logged in when tab opened, presumably through cookie. Able to browse and place order. CANNOT access my account info or wishlist info. Attempting either asks me to login, which I do, no error message, but no progress, stuck at login. The site still shows me logged in but I cannot proceed. This type of problem started to appear around ver. 60 as I recall.

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You might have to uninstall all FF and deleting Mozilla folder and reinstalling incase FF has been corrupted.

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?