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Why does firefox delete all my usernames and passwords each and every time it updates?

Posted

every time firefox updates, it deletes all usernames and passwords as well as all bookmarks.

every time firefox updates, it deletes all usernames and passwords as well as all bookmarks.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

FFus3r 50 solutions 757 answers
see this answer: * https://support.mozilla.org/en-US/questions/1204443#answer-1076034
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157871 answers

Is there a new profile created?

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

Is there a new profile created? You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created. *https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile