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FF won't retain the "save passwords" selection. Every time it restarts it must be reselected.

Posted

Two week old HP all in one, fresh FF install setup as default. I would like it to remember passwords, etc, but every time I restart I have to go back and re-select that function. All of the passwords are there in the appropriate registry so once re-selected the function performs normally.

Two week old HP all in one, fresh FF install setup as default. I would like it to remember passwords, etc, but every time I restart I have to go back and re-select that function. All of the passwords are there in the appropriate registry so once re-selected the function performs normally.

Chosen solution

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

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WestEnd
  • Top 25 Contributor
61 solutions 5340 answers

Did you check your settings there is a option there to set to remember password.

Did you check your settings there is a option there to set to remember password.
cor-el
  • Top 10 Contributor
  • Moderator
17334 solutions 156737 answers

Are you using a third-party Password Manager like Roboform or Trend Micro?

You can only use one Password Manager and that is either the builtin Firefox Password Manager or another Password Manager.

Are you using a third-party Password Manager like Roboform or Trend Micro? You can only use one Password Manager and that is either the builtin Firefox Password Manager or another Password Manager.

Question owner

To WestEnd; That is the setting that clears itself when the software is closed or the computer power is cycled.

To cor-el No password manager. No extensions installed yet. Using Trend Micro for security only.

Thanks!

To WestEnd; That is the setting that clears itself when the software is closed or the computer power is cycled. To cor-el No password manager. No extensions installed yet. Using Trend Micro for security only. Thanks!
cor-el
  • Top 10 Contributor
  • Moderator
17334 solutions 156737 answers

Chosen Solution

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel. *[/questions/1203487] why does saved passwords Check box keep turning off?

Question owner

cor-el;

I deleted Trend Micro password manager as suggested. It solved the problem.

Even without it engaged! Go figure.

Many thanks!

cor-el; I deleted Trend Micro password manager as suggested. It solved the problem. Even without it engaged! Go figure. Many thanks!
cor-el
  • Top 10 Contributor
  • Moderator
17334 solutions 156737 answers

You're welcome and thanks for reporting that you had a problem with the Trend Micro password manager.

You're welcome and thanks for reporting that you had a problem with the Trend Micro password manager.