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Why wont Gmail load even though I am already signed in?

Posted

A few days ago avg gave a warning of two files that could be malicious. The files were deleted. Firefox stopped working for a while till I changed a couple of setting in about:config. Firefox started to work but gmail has not, even though I am already signed in. Other google services are running fine. I have refreshed, reloaded firefox and looked on the mozilla support pages for answers but to no avail. Gmail works on internet explorer.

A few days ago avg gave a warning of two files that could be malicious. The files were deleted. Firefox stopped working for a while till I changed a couple of setting in about:config. Firefox started to work but gmail has not, even though I am already signed in. Other google services are running fine. I have refreshed, reloaded firefox and looked on the mozilla support pages for answers but to no avail. Gmail works on internet explorer.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

WestEnd
  • Top 25 Contributor
60 solutions 5366 answers

FF is a Browser not a email program. You should check your AVG settings as it sounds like a AVG caused problem.

FF is a Browser not a email program. You should check your AVG settings as it sounds like a AVG caused problem.
Shadow110 1072 solutions 14836 answers

Suggest not pay attention to AVG/Avast any longer. It deleted files that were just fine.

Version 62.0.2 has fixed the issue before AVG did anything about the issue they caused.

Please Reinstall Firefox or do a Refresh.

Suggest not pay attention to AVG/Avast any longer. It deleted files that were just fine. Version 62.0.2 has fixed the issue before AVG did anything about the issue they caused. Please Reinstall Firefox or do a Refresh.