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Telemetry Coverage

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Durante una scansione con l'antivirus Avast, mi è uscito nelle voci estensioni dannose la voce: "Telemetry Coverage - Mozilla Firefox"

Ho fatto elimina, rieseguito la scansione e non mi dava piu questo messaggio. Ho disinstallato firefox, reinstallato con ripristino e poi ho ri-effettuato l'analisi e mi ha ridato il problema. Non ho installato nulla se non Adblock (adblockplus.org), ma comunque nei componenti aggiuntivi non mi dà nessun componente che non sia adblock ne prima ne dopo la scansione (con eliminazione del add-on dannoso tramite avast) Ho effettuato anche l'analisi con malware bytes, ma non mi dà nulla ne prima ne dopo.

Se qualcuno può aiutarmi lo ringrazio in anticipo.

Durante una scansione con l'antivirus Avast, mi è uscito nelle voci estensioni dannose la voce: "Telemetry Coverage - Mozilla Firefox" Ho fatto elimina, rieseguito la scansione e non mi dava piu questo messaggio. Ho disinstallato firefox, reinstallato con ripristino e poi ho ri-effettuato l'analisi e mi ha ridato il problema. Non ho installato nulla se non Adblock (adblockplus.org), ma comunque nei componenti aggiuntivi non mi dà nessun componente che non sia adblock ne prima ne dopo la scansione (con eliminazione del add-on dannoso tramite avast) Ho effettuato anche l'analisi con malware bytes, ma non mi dà nulla ne prima ne dopo. Se qualcuno può aiutarmi lo ringrazio in anticipo.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0
  • Shockwave Flash 31.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

jscher2000
  • Top 10 Contributor
8642 solutions 70715 answers

This may refer to a data sharing choice. Can you check:

https://www.mozilla.org/it/privacy/firefox/#health-report

This may refer to a data sharing choice. Can you check: https://www.mozilla.org/it/privacy/firefox/#health-report
FredMcD
  • Top 10 Contributor
4230 solutions 59027 answers

I called for more help. Have you asked Avast about this?


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 28.0 r0 Shockwave Flash 31.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 31.0.0.108

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

I called for more help. Have you asked Avast about this? ----------------- Separate Issue; Your System Details shows; Installed Plug-ins Shockwave Flash 28.0 r0 Shockwave Flash 31.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version 31.0.0.108''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> ------------- See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

Ma non è un componente aggiuntivo quindi?

Ma non è un componente aggiuntivo quindi?
jscher2000
  • Top 10 Contributor
8642 solutions 70715 answers

Krays said

Ma non è un componente aggiuntivo quindi?

Some users are getting a system add-on named "Telemetry Coverage" with a file or folder name like telemetry-coverage-bug1487578@mozilla.org (I don't have it so I can't confirm).

System extensions usually create an preference you can use to disable them. For this one, look for:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste opt and pause while the list is filtered

(3) Double-click the toolkit.telemetry.coverage.opt-out preference to switch the value from false to true

Do you have that preference?

Similar: https://forum.mozillaitalia.org/index.php?topic=71391.0

''Krays [[#answer-1156093|said]]'' <blockquote> Ma non è un componente aggiuntivo quindi? </blockquote> Some users are getting a system add-on named "Telemetry Coverage" with a file or folder name like telemetry-coverage-bug1487578@mozilla.org (I don't have it so I can't confirm). System extensions usually create an preference you can use to disable them. For this one, look for: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk. (2) In the search box above the list, type or paste '''opt''' and pause while the list is filtered (3) Double-click the '''toolkit.telemetry.coverage.opt-out''' preference to switch the value from false to true Do you have that preference? ''Similar:'' https://forum.mozillaitalia.org/index.php?topic=71391.0

Question owner

jscher2000 said

Krays said
Ma non è un componente aggiuntivo quindi?

Some users are getting a system add-on named "Telemetry Coverage" with a file or folder name like telemetry-coverage-bug1487578@mozilla.org (I don't have it so I can't confirm).

System extensions usually create an preference you can use to disable them. For this one, look for:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste opt and pause while the list is filtered

(3) Double-click the toolkit.telemetry.coverage.opt-out preference to switch the value from false to true

Do you have that preference?

Similar: https://forum.mozillaitalia.org/index.php?topic=71391.0

Grazie per l'informazione dettagliata. Temevo fosse un virus.

P.S: Il post su mozillaitalia è sempre mio ahah, sono Hoculus.

''jscher2000 [[#answer-1156157|said]]'' <blockquote> ''Krays [[#answer-1156093|said]]'' <blockquote> Ma non è un componente aggiuntivo quindi? </blockquote> Some users are getting a system add-on named "Telemetry Coverage" with a file or folder name like telemetry-coverage-bug1487578@mozilla.org (I don't have it so I can't confirm). System extensions usually create an preference you can use to disable them. For this one, look for: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk. (2) In the search box above the list, type or paste '''opt''' and pause while the list is filtered (3) Double-click the '''toolkit.telemetry.coverage.opt-out''' preference to switch the value from false to true Do you have that preference? ''Similar:'' https://forum.mozillaitalia.org/index.php?topic=71391.0 </blockquote> Grazie per l'informazione dettagliata. Temevo fosse un virus. P.S: Il post su mozillaitalia è sempre mio ahah, sono Hoculus.

Question owner

jscher2000 said

Krays said
Ma non è un componente aggiuntivo quindi?

Some users are getting a system add-on named "Telemetry Coverage" with a file or folder name like telemetry-coverage-bug1487578@mozilla.org (I don't have it so I can't confirm).

System extensions usually create an preference you can use to disable them. For this one, look for:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste opt and pause while the list is filtered

(3) Double-click the toolkit.telemetry.coverage.opt-out preference to switch the value from false to true

Do you have that preference?

Similar: https://forum.mozillaitalia.org/index.php?topic=71391.0

Ho controllato con il comando about:config ma non trovo "toolkit.telemetry.coverage.opt-out". Forse perchè con avast antivirus avevo selezionato "Risolvi questo elemento", e di conseguenza lo ha eliminato?

''jscher2000 [[#answer-1156157|said]]'' <blockquote> ''Krays [[#answer-1156093|said]]'' <blockquote> Ma non è un componente aggiuntivo quindi? </blockquote> Some users are getting a system add-on named "Telemetry Coverage" with a file or folder name like telemetry-coverage-bug1487578@mozilla.org (I don't have it so I can't confirm). System extensions usually create an preference you can use to disable them. For this one, look for: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk. (2) In the search box above the list, type or paste '''opt''' and pause while the list is filtered (3) Double-click the '''toolkit.telemetry.coverage.opt-out''' preference to switch the value from false to true Do you have that preference? ''Similar:'' https://forum.mozillaitalia.org/index.php?topic=71391.0 </blockquote> Ho controllato con il comando about:config ma non trovo "toolkit.telemetry.coverage.opt-out". Forse perchè con avast antivirus avevo selezionato "Risolvi questo elemento", e di conseguenza lo ha eliminato?
jscher2000
  • Top 10 Contributor
8642 solutions 70715 answers

Krays said

Ho controllato con il comando about:config ma non trovo "toolkit.telemetry.coverage.opt-out". Forse perchè con avast antivirus avevo selezionato "Risolvi questo elemento", e di conseguenza lo ha eliminato?

Maybe "Telemetry Coverage" was already removed.

Could you check the "Caratteristiche di Firefox" table on the "Informazioni per la risoluzione dei problemi" page:

Use the Troubleshooting Information page to help fix Firefox issues

Usually you will see about 10 items. Is "Telemetry Coverage" listed there?

''Krays [[#answer-1156176|said]]'' <blockquote> Ho controllato con il comando about:config ma non trovo "toolkit.telemetry.coverage.opt-out". Forse perchè con avast antivirus avevo selezionato "Risolvi questo elemento", e di conseguenza lo ha eliminato? </blockquote> Maybe "Telemetry Coverage" was already removed. Could you check the "Caratteristiche di Firefox" table on the "Informazioni per la risoluzione dei problemi" page: [[Use the Troubleshooting Information page to help fix Firefox issues]] Usually you will see about 10 items. Is "Telemetry Coverage" listed there?

Question owner

jscher2000 said

Krays said
Ho controllato con il comando about:config ma non trovo "toolkit.telemetry.coverage.opt-out". Forse perchè con avast antivirus avevo selezionato "Risolvi questo elemento", e di conseguenza lo ha eliminato?

Maybe "Telemetry Coverage" was already removed.

Could you check the "Caratteristiche di Firefox" table on the "Informazioni per la risoluzione dei problemi" page:

Use the Troubleshooting Information page to help fix Firefox issues

Usually you will see about 10 items. Is "Telemetry Coverage" listed there?

É presente nelle caratteristiche di firefox, devo fare qualcosa per rimuoverlo da li?

''jscher2000 [[#answer-1156206|said]]'' <blockquote> ''Krays [[#answer-1156176|said]]'' <blockquote> Ho controllato con il comando about:config ma non trovo "toolkit.telemetry.coverage.opt-out". Forse perchè con avast antivirus avevo selezionato "Risolvi questo elemento", e di conseguenza lo ha eliminato? </blockquote> Maybe "Telemetry Coverage" was already removed. Could you check the "Caratteristiche di Firefox" table on the "Informazioni per la risoluzione dei problemi" page: [[Use the Troubleshooting Information page to help fix Firefox issues]] Usually you will see about 10 items. Is "Telemetry Coverage" listed there? </blockquote> É presente nelle caratteristiche di firefox, devo fare qualcosa per rimuoverlo da li?
jscher2000
  • Top 10 Contributor
8642 solutions 70715 answers

Krays said

É presente nelle caratteristiche di firefox, devo fare qualcosa per rimuoverlo da li?

I don't think you have to remove it. That was Avast's opinion.

''Krays [[#answer-1156284|said]]'' <blockquote> É presente nelle caratteristiche di firefox, devo fare qualcosa per rimuoverlo da li? </blockquote> I don't think you have to remove it. That was Avast's opinion.

Question owner

jscher2000 said

Krays said
É presente nelle caratteristiche di firefox, devo fare qualcosa per rimuoverlo da li?

I don't think you have to remove it. That was Avast's opinion.

Rifacendo la scansione con avast, mi è uscito a distanza di un giorno, dopo aver utilizzato firefox, nuovamente questo add-on dannoso Telemetry Coverage.

Ignoro e basta? Alla fine è un parametro di firefox, giusto?

''jscher2000 [[#answer-1156306|said]]'' <blockquote> ''Krays [[#answer-1156284|said]]'' <blockquote> É presente nelle caratteristiche di firefox, devo fare qualcosa per rimuoverlo da li? </blockquote> I don't think you have to remove it. That was Avast's opinion. </blockquote> Rifacendo la scansione con avast, mi è uscito a distanza di un giorno, dopo aver utilizzato firefox, nuovamente questo add-on dannoso Telemetry Coverage. Ignoro e basta? Alla fine è un parametro di firefox, giusto?
jscher2000
  • Top 10 Contributor
8642 solutions 70715 answers

It is a Firefox extension created by Mozilla to gather data on whether users are turning off "telemetry" (the Health Report article mentioned earlier). There was more information about it in the blog post: https://blog.mozilla.org/data/2018/08/20/effectively-measuring-search-in-firefox/

It is a Firefox extension created by Mozilla to gather data on whether users are turning off "telemetry" (the Health Report article mentioned earlier). There was more information about it in the blog post: https://blog.mozilla.org/data/2018/08/20/effectively-measuring-search-in-firefox/
cor-el
  • Top 10 Contributor
  • Moderator
17424 solutions 157445 answers

See also:

  • Bug 1492459 - Avast/AVG deleting language packs rendering the browser unusable

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

See also: *[https://bugzilla.mozilla.org/show_bug.cgi?id=1492459 Bug 1492459] - Avast/AVG deleting language packs rendering the browser unusable (<i>please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>)

Question owner

jscher2000 said

It is a Firefox extension created by Mozilla to gather data on whether users are turning off "telemetry" (the Health Report article mentioned earlier). There was more information about it in the blog post: https://blog.mozilla.org/data/2018/08/20/effectively-measuring-search-in-firefox/

Ok, chiaro. Quindi posso ignorarla?

''jscher2000 [[#answer-1156364|said]]'' <blockquote> It is a Firefox extension created by Mozilla to gather data on whether users are turning off "telemetry" (the Health Report article mentioned earlier). There was more information about it in the blog post: https://blog.mozilla.org/data/2018/08/20/effectively-measuring-search-in-firefox/ </blockquote> Ok, chiaro. Quindi posso ignorarla?

Question owner

cor-el said

See also:
  • Bug 1492459 - Avast/AVG deleting language packs rendering the browser unusable
(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Quindi è un errore che sta capitando a molti utenti? Mi consigli di rimuovere il "Telemetry coverage" con avast, oppure di ignorarlo e lasciarlo in firefox?

Grazie, e scusami se ho sbagliato categoria è la prima volta che uso questo forum.

''cor-el [[#answer-1156366|said]]'' <blockquote> See also: *[https://bugzilla.mozilla.org/show_bug.cgi?id=1492459 Bug 1492459] - Avast/AVG deleting language packs rendering the browser unusable (<i>please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>) </blockquote> Quindi è un errore che sta capitando a molti utenti? Mi consigli di rimuovere il "Telemetry coverage" con avast, oppure di ignorarlo e lasciarlo in firefox? Grazie, e scusami se ho sbagliato categoria è la prima volta che uso questo forum.
cor-el
  • Top 10 Contributor
  • Moderator
17424 solutions 157445 answers

Best is to leave it for now since this is a system component from Mozilla and contact Avast about this issue to see whether they will fix this because Mozilla probably already contacted them.

Best is to leave it for now since this is a system component from Mozilla and contact Avast about this issue to see whether they will fix this because Mozilla probably already contacted them.

Question owner

cor-el said

Best is to leave it for now since this is a system component from Mozilla and contact Avast about this issue to see whether they will fix this because Mozilla probably already contacted them.

ok, thanks

''cor-el [[#answer-1156390|said]]'' <blockquote> Best is to leave it for now since this is a system component from Mozilla and contact Avast about this issue to see whether they will fix this because Mozilla probably already contacted them. </blockquote> ok, thanks