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add on menus not opening fully

Posted

I have two ad-ons in firefox 62 on windows 10 running in Parallels. Now both of them have menus that open when you left click but both menus open too short to be useful. They open to approximately the size of one single line or text box and they should open from the toolbar to 1/2 way down the screen at least. I have 61 on the mac side and it works fine. I believe this happened with the update to 62 from 61 because of that but I can't specifically point to the update being the time it happened because it auto updates. the mac side has not auto updated. I've turned that off for now. As it is Firefox 62 renders pocket and lastpass useless.

I have two ad-ons in firefox 62 on windows 10 running in Parallels. Now both of them have menus that open when you left click but both menus open too short to be useful. They open to approximately the size of one single line or text box and they should open from the toolbar to 1/2 way down the screen at least. I have 61 on the mac side and it works fine. I believe this happened with the update to 62 from 61 because of that but I can't specifically point to the update being the time it happened because it auto updates. the mac side has not auto updated. I've turned that off for now. As it is Firefox 62 renders pocket and lastpass useless.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

What are the add-ons you are talking about? Did you make sure they are up-to-date? Contact their support?


Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.108

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

What are the add-ons you are talking about? Did you make sure they are up-to-date? Contact their support? --------------- '''Separate Security Issue:''' Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 31.0.0.108 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Question owner

As stated in the last sentence of my post (could have put it more upfront in retrospect) Pocket and LastPass are the two add-on's Since they BOTH have the problem it's more likely something with Firefox but I have contacted Lastpass support forums to no avail

As stated in the last sentence of my post (could have put it more upfront in retrospect) Pocket and LastPass are the two add-on's Since they BOTH have the problem it's more likely something with Firefox but I have contacted Lastpass support forums to no avail

Question owner

I did check the device drives and they are at the latest level

I did check the device drives and they are at the latest level
Shadow110 1072 solutions 14836 answers

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then *https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings