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sec_error_unknown_issuer on most/all websites

Posted

Hi All

I have an issue with a Mac that I just downloaded firefox on, and for most of the websites I go to, it gives me an error message: sec_error_unknown_issuer

It's occurring on Google as well

I can load websites that have http:// instead of https://

the mac has malwarebytes on it, and is causing no issues (i turned off the protection for it and i was still getting the same errors)

I've tested it out on a PC on the same network and that's not had any issues so I know that's not the problem

This is what I get on www.google.com and www.tumblr.com

google.com:

https://www.google.com.au/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIHVDCCBjygAwIBAgIRAK2gFTbQqxMadR0cYK0QxYcwDQYJKoZIhvcNAQELBQAw KzELMAkGA1UEBhMCRU4xHDAaBgNVBAMME0FkZ3VhcmQgUGVyc29uYWwgQ0EwHhcN MTgwODI4MTgyMzAwWhcNMTgxMTIwMTgyMzAwWjBmMQswCQYDVQQGEwJVUzETMBEG A1UECAwKQ2FsaWZvcm5pYTEWMBQGA1UEBwwNTW91bnRhaW4gVmlldzETMBEGA1UE CgwKR29vZ2xlIExMQzEVMBMGA1UEAwwMKi5nb29nbGUuY29tMIIBIjANBgkqhkiG 9w0BAQEFAAOCAQ8AMIIBCgKCAQEAuHLYWWwWdEfOVqzskFw5iUF+gTRFtdk/j2TO 6Sz2k7RxFuiUtCl1oSX4Qs3iSeT2N2G5csT8Ep6ueg2Ww1euE2Oul0Vv8eiLp6pA jquvcyg4DoYTIFKtzx5FVAfOet7P6cPSim0BS0P8MlvTGd5cw9l0oRjTvw9/35FS vvYMQPPFwyinr7zeh4/0Ws63jpMJ17ATTjzJjcQC3LvD0qiRJ+yIWzDtOXn68CFT NtpYtHHUfS3Dsvuv8O8QfuEBtYp2nnB/vIkt0PzvzJ0YP+63jObjjyIvSuiQsKnj 6T4Snx3uXo0R9ZfM3p6YvoMyoKMZa0IlvdSgInlZUsIp3Mdr5QIDAQABo4IENjCC BDIwggQLBgNVHREEggQCMIID/oIMKi5nb29nbGUuY29tgg0qLmFuZHJvaWQuY29t ghYqLmFwcGVuZ2luZS5nb29nbGUuY29tghIqLmNsb3VkLmdvb2dsZS5jb22CFCou ZGI4MzM5NTMuZ29vZ2xlLmNuggYqLmcuY2+CDiouZ2NwLmd2dDIuY29tggoqLmdn cGh0LmNughYqLmdvb2dsZS1hbmFseXRpY3MuY29tggsqLmdvb2dsZS5jYYILKi5n b29nbGUuY2yCDiouZ29vZ2xlLmNvLmlugg4qLmdvb2dsZS5jby5qcIIOKi5nb29n bGUuY28udWuCDyouZ29vZ2xlLmNvbS5hcoIPKi5nb29nbGUuY29tLmF1gg8qLmdv b2dsZS5jb20uYnKCDyouZ29vZ2xlLmNvbS5jb4IPKi5nb29nbGUuY29tLm14gg8q Lmdvb2dsZS5jb20udHKCDyouZ29vZ2xlLmNvbS52boILKi5nb29nbGUuZGWCCyou Z29vZ2xlLmVzggsqLmdvb2dsZS5mcoILKi5nb29nbGUuaHWCCyouZ29vZ2xlLml0 ggsqLmdvb2dsZS5ubIILKi5nb29nbGUucGyCCyouZ29vZ2xlLnB0ghIqLmdvb2ds ZWFkYXBpcy5jb22CDyouZ29vZ2xlYXBpcy5jboIUKi5nb29nbGVjb21tZXJjZS5j b22CESouZ29vZ2xldmlkZW8uY29tggwqLmdzdGF0aWMuY26CDSouZ3N0YXRpYy5j b22CEiouZ3N0YXRpY2NuYXBwcy5jboIKKi5ndnQxLmNvbYIKKi5ndnQyLmNvbYIU Ki5tZXRyaWMuZ3N0YXRpYy5jb22CDCoudXJjaGluLmNvbYIQKi51cmwuZ29vZ2xl LmNvbYIWKi55b3V0dWJlLW5vY29va2llLmNvbYINKi55b3V0dWJlLmNvbYIWKi55 b3V0dWJlZWR1Y2F0aW9uLmNvbYIHKi55dC5iZYILKi55dGltZy5jb22CGmFuZHJv aWQuY2xpZW50cy5nb29nbGUuY29tggthbmRyb2lkLmNvbYIbZGV2ZWxvcGVyLmFu ZHJvaWQuZ29vZ2xlLmNughxkZXZlbG9wZXJzLmFuZHJvaWQuZ29vZ2xlLmNuggRn LmNvgghnZ3BodC5jboIGZ29vLmdsghRnb29nbGUtYW5hbHl0aWNzLmNvbYIKZ29v Z2xlLmNvbYISZ29vZ2xlY29tbWVyY2UuY29tghhzb3VyY2UuYW5kcm9pZC5nb29n bGUuY26CCnVyY2hpbi5jb22CCnd3dy5nb28uZ2yCCHlvdXR1LmJlggt5b3V0dWJl LmNvbYIUeW91dHViZWVkdWNhdGlvbi5jb22CBXl0LmJlMAwGA1UdEwEB/wQCMAAw EwYDVR0lBAwwCgYIKwYBBQUHAwEwDQYJKoZIhvcNAQELBQADggEBALZQoBp1pC4W NNo2L/XitS+SKejcRoH/SOP2Jxat+WdVikRK63LZ0EcaT4tucitYOl9LjbUr5VjG sIO1Z9HSfu75m/qoZq5bJ6uEKz7lipReOI/B6SV6NZI/GMCk+dp4Bpn1m+kj4oxf 00qljgdH71QTvtNTEA/hzPnOgC9PMZg4G26IVszKPo8WZXiSp4D/DaxYW80HaxRW eMgtKItftSwNEu8+TfQKTAj7zV1zaAPpdnjsP7cF5P9slu9SsWlA4x1d2wjowNeV ghOuyTRd1s5fS/Ru7fD37GkCA/tOPwibB1ddT8UUwhX9CayEFliLJJHf4NJ3vtiH yIskcPfddqE=


END CERTIFICATE-----


tumblr.com:

https://www.tumblr.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIIFBzCCA++gAwIBAgIRANeocHdslF5WJYlICFsqhzgwDQYJKoZIhvcNAQELBQAw KzELMAkGA1UEBhMCRU4xHDAaBgNVBAMME0FkZ3VhcmQgUGVyc29uYWwgQ0EwHhcN MTgwODIwMDAwMDAwWhcNMTgwOTI4MTIwMDAwWjBxMQswCQYDVQQGEwJVUzETMBEG A1UECBMKQ2FsaWZvcm5pYTESMBAGA1UEBxMJU3Vubnl2YWxlMR0wGwYDVQQKExRZ YWhvbyBIb2xkaW5ncywgSW5jLjEaMBgGA1UEAwwRKi5lZGdlLnR1bWJsci5jb20w ggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDBYl/QzN01uBwUyD7VlEmQ vVd0vvsIhasT0a349fjNu6VH1u13vfD5M7J1HK8EIEzbDFDRZQ3g6t2qT3Y5lxQV 7av0wLKkGB5CyrrtVyYk93XNsP7/JJnKYxb0FDX/gitRIOqzkA5Ylus0X2W0HvIT kzTYbisjd+VToNFr1KCTgEQ/3uEHUZusp5dGwcBe+bS7DVHzjQcNwTpVuUttEsXs qD1umg6j6/Dc4vjxR0ncm6Vy7ilYDmNUrNHPdunNND39o4wE390Kz/NtTv8QrwBS LTSdCL0HCpcCGT758HreFsrYKdFX+3xVo4+jowLCzlJa1wVcLGjY7Xk5U79d2rl5 AgMBAAGjggHeMIIB2jCCAakGA1UdEQSCAaAwggGcghEqLmVkZ2UudHVtYmxyLmNv bYIUYXBpLWh0dHAyLnR1bWJsci5jb22CDmFwaS50dW1ibHIuY29tghFhc3NldHMu dHVtYmxyLmNvbYIRYXNzZXRzLnR4bWJsci5jb22CDGEudHVtYmxyLmNvbYIQZW1i ZWQudHVtYmxyLmNvbYIXKi5nbG9iYWwtcG9wLnR1bWJsci5jb22CEioubWVkaWEu dHVtYmxyLmNvbYISKi5zcnZjcy50dW1ibHIuY29tghBtZWRpYS50dW1ibHIuY29t gg1teC50dW1ibHIuY29tghNwbGF0Zm9ybS50dW1ibHIuY29tghhzZWN1cmUuYXNz ZXRzLnR1bWJsci5jb22CGHNlY3VyZS5zdGF0aWMudHVtYmxyLmNvbYIRc3RhdGlj LnR1bWJsci5jb22CCnR1bWJsci5jb22CDnZ0dC50dW1ibHIuY29tgg12dC50dW1i bHIuY29tggx2LnR1bWJsci5jb22CFHd3dy1odHRwMi50dW1ibHIuY29tgg53d3cu dHVtYmxyLmNvbTAMBgNVHRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggr BgEFBQcDAjANBgkqhkiG9w0BAQsFAAOCAQEAj9qQZg14N40mvrWfUz9VvDJLLljI Sc7nWuuIPNUAAqfcty5fWipcpn94qF1NipeCtPJO6qLxNUjCx/wclWHhUstROAxE ddCiUISmYRrbE5xYEovanXA1P+yZp++2gfrWl7S1cY97tCZ9s0rL4u+VBi2vQn/f 7I1aHKdiH2xmEuxi6Xq4BeRwfXQJdv+SS44xlXAC9Di/x68FCwaBJM8tSbkkXUFQ F+As1Hnu5jNEa3QwfqPM/vNOa5TI0zDe69mCQoZAkYagQYtUv8ufTsa1MpVh2yBp 4ZZf0aeDgJgSkJHekAZaKSCu1BU1tqBVLHxf4uySVPAXOFfRxV+Ty1Knbg==


END CERTIFICATE-----
Hi All I have an issue with a Mac that I just downloaded firefox on, and for most of the websites I go to, it gives me an error message: sec_error_unknown_issuer It's occurring on Google as well I can load websites that have http:// instead of https:// the mac has malwarebytes on it, and is causing no issues (i turned off the protection for it and i was still getting the same errors) I've tested it out on a PC on the same network and that's not had any issues so I know that's not the problem This is what I get on www.google.com and www.tumblr.com google.com: https://www.google.com.au/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: false HTTP Public Key Pinning: true Certificate chain: -----BEGIN CERTIFICATE----- MIIHVDCCBjygAwIBAgIRAK2gFTbQqxMadR0cYK0QxYcwDQYJKoZIhvcNAQELBQAw KzELMAkGA1UEBhMCRU4xHDAaBgNVBAMME0FkZ3VhcmQgUGVyc29uYWwgQ0EwHhcN MTgwODI4MTgyMzAwWhcNMTgxMTIwMTgyMzAwWjBmMQswCQYDVQQGEwJVUzETMBEG A1UECAwKQ2FsaWZvcm5pYTEWMBQGA1UEBwwNTW91bnRhaW4gVmlldzETMBEGA1UE CgwKR29vZ2xlIExMQzEVMBMGA1UEAwwMKi5nb29nbGUuY29tMIIBIjANBgkqhkiG 9w0BAQEFAAOCAQ8AMIIBCgKCAQEAuHLYWWwWdEfOVqzskFw5iUF+gTRFtdk/j2TO 6Sz2k7RxFuiUtCl1oSX4Qs3iSeT2N2G5csT8Ep6ueg2Ww1euE2Oul0Vv8eiLp6pA jquvcyg4DoYTIFKtzx5FVAfOet7P6cPSim0BS0P8MlvTGd5cw9l0oRjTvw9/35FS vvYMQPPFwyinr7zeh4/0Ws63jpMJ17ATTjzJjcQC3LvD0qiRJ+yIWzDtOXn68CFT NtpYtHHUfS3Dsvuv8O8QfuEBtYp2nnB/vIkt0PzvzJ0YP+63jObjjyIvSuiQsKnj 6T4Snx3uXo0R9ZfM3p6YvoMyoKMZa0IlvdSgInlZUsIp3Mdr5QIDAQABo4IENjCC BDIwggQLBgNVHREEggQCMIID/oIMKi5nb29nbGUuY29tgg0qLmFuZHJvaWQuY29t ghYqLmFwcGVuZ2luZS5nb29nbGUuY29tghIqLmNsb3VkLmdvb2dsZS5jb22CFCou ZGI4MzM5NTMuZ29vZ2xlLmNuggYqLmcuY2+CDiouZ2NwLmd2dDIuY29tggoqLmdn cGh0LmNughYqLmdvb2dsZS1hbmFseXRpY3MuY29tggsqLmdvb2dsZS5jYYILKi5n b29nbGUuY2yCDiouZ29vZ2xlLmNvLmlugg4qLmdvb2dsZS5jby5qcIIOKi5nb29n bGUuY28udWuCDyouZ29vZ2xlLmNvbS5hcoIPKi5nb29nbGUuY29tLmF1gg8qLmdv b2dsZS5jb20uYnKCDyouZ29vZ2xlLmNvbS5jb4IPKi5nb29nbGUuY29tLm14gg8q Lmdvb2dsZS5jb20udHKCDyouZ29vZ2xlLmNvbS52boILKi5nb29nbGUuZGWCCyou Z29vZ2xlLmVzggsqLmdvb2dsZS5mcoILKi5nb29nbGUuaHWCCyouZ29vZ2xlLml0 ggsqLmdvb2dsZS5ubIILKi5nb29nbGUucGyCCyouZ29vZ2xlLnB0ghIqLmdvb2ds ZWFkYXBpcy5jb22CDyouZ29vZ2xlYXBpcy5jboIUKi5nb29nbGVjb21tZXJjZS5j b22CESouZ29vZ2xldmlkZW8uY29tggwqLmdzdGF0aWMuY26CDSouZ3N0YXRpYy5j b22CEiouZ3N0YXRpY2NuYXBwcy5jboIKKi5ndnQxLmNvbYIKKi5ndnQyLmNvbYIU Ki5tZXRyaWMuZ3N0YXRpYy5jb22CDCoudXJjaGluLmNvbYIQKi51cmwuZ29vZ2xl LmNvbYIWKi55b3V0dWJlLW5vY29va2llLmNvbYINKi55b3V0dWJlLmNvbYIWKi55 b3V0dWJlZWR1Y2F0aW9uLmNvbYIHKi55dC5iZYILKi55dGltZy5jb22CGmFuZHJv aWQuY2xpZW50cy5nb29nbGUuY29tggthbmRyb2lkLmNvbYIbZGV2ZWxvcGVyLmFu ZHJvaWQuZ29vZ2xlLmNughxkZXZlbG9wZXJzLmFuZHJvaWQuZ29vZ2xlLmNuggRn LmNvgghnZ3BodC5jboIGZ29vLmdsghRnb29nbGUtYW5hbHl0aWNzLmNvbYIKZ29v Z2xlLmNvbYISZ29vZ2xlY29tbWVyY2UuY29tghhzb3VyY2UuYW5kcm9pZC5nb29n bGUuY26CCnVyY2hpbi5jb22CCnd3dy5nb28uZ2yCCHlvdXR1LmJlggt5b3V0dWJl LmNvbYIUeW91dHViZWVkdWNhdGlvbi5jb22CBXl0LmJlMAwGA1UdEwEB/wQCMAAw EwYDVR0lBAwwCgYIKwYBBQUHAwEwDQYJKoZIhvcNAQELBQADggEBALZQoBp1pC4W NNo2L/XitS+SKejcRoH/SOP2Jxat+WdVikRK63LZ0EcaT4tucitYOl9LjbUr5VjG sIO1Z9HSfu75m/qoZq5bJ6uEKz7lipReOI/B6SV6NZI/GMCk+dp4Bpn1m+kj4oxf 00qljgdH71QTvtNTEA/hzPnOgC9PMZg4G26IVszKPo8WZXiSp4D/DaxYW80HaxRW eMgtKItftSwNEu8+TfQKTAj7zV1zaAPpdnjsP7cF5P9slu9SsWlA4x1d2wjowNeV ghOuyTRd1s5fS/Ru7fD37GkCA/tOPwibB1ddT8UUwhX9CayEFliLJJHf4NJ3vtiH yIskcPfddqE= -----END CERTIFICATE----- tumblr.com: https://www.tumblr.com/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pinning: false Certificate chain: -----BEGIN CERTIFICATE----- MIIFBzCCA++gAwIBAgIRANeocHdslF5WJYlICFsqhzgwDQYJKoZIhvcNAQELBQAw KzELMAkGA1UEBhMCRU4xHDAaBgNVBAMME0FkZ3VhcmQgUGVyc29uYWwgQ0EwHhcN MTgwODIwMDAwMDAwWhcNMTgwOTI4MTIwMDAwWjBxMQswCQYDVQQGEwJVUzETMBEG A1UECBMKQ2FsaWZvcm5pYTESMBAGA1UEBxMJU3Vubnl2YWxlMR0wGwYDVQQKExRZ YWhvbyBIb2xkaW5ncywgSW5jLjEaMBgGA1UEAwwRKi5lZGdlLnR1bWJsci5jb20w ggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQDBYl/QzN01uBwUyD7VlEmQ vVd0vvsIhasT0a349fjNu6VH1u13vfD5M7J1HK8EIEzbDFDRZQ3g6t2qT3Y5lxQV 7av0wLKkGB5CyrrtVyYk93XNsP7/JJnKYxb0FDX/gitRIOqzkA5Ylus0X2W0HvIT kzTYbisjd+VToNFr1KCTgEQ/3uEHUZusp5dGwcBe+bS7DVHzjQcNwTpVuUttEsXs qD1umg6j6/Dc4vjxR0ncm6Vy7ilYDmNUrNHPdunNND39o4wE390Kz/NtTv8QrwBS LTSdCL0HCpcCGT758HreFsrYKdFX+3xVo4+jowLCzlJa1wVcLGjY7Xk5U79d2rl5 AgMBAAGjggHeMIIB2jCCAakGA1UdEQSCAaAwggGcghEqLmVkZ2UudHVtYmxyLmNv bYIUYXBpLWh0dHAyLnR1bWJsci5jb22CDmFwaS50dW1ibHIuY29tghFhc3NldHMu dHVtYmxyLmNvbYIRYXNzZXRzLnR4bWJsci5jb22CDGEudHVtYmxyLmNvbYIQZW1i ZWQudHVtYmxyLmNvbYIXKi5nbG9iYWwtcG9wLnR1bWJsci5jb22CEioubWVkaWEu dHVtYmxyLmNvbYISKi5zcnZjcy50dW1ibHIuY29tghBtZWRpYS50dW1ibHIuY29t gg1teC50dW1ibHIuY29tghNwbGF0Zm9ybS50dW1ibHIuY29tghhzZWN1cmUuYXNz ZXRzLnR1bWJsci5jb22CGHNlY3VyZS5zdGF0aWMudHVtYmxyLmNvbYIRc3RhdGlj LnR1bWJsci5jb22CCnR1bWJsci5jb22CDnZ0dC50dW1ibHIuY29tgg12dC50dW1i bHIuY29tggx2LnR1bWJsci5jb22CFHd3dy1odHRwMi50dW1ibHIuY29tgg53d3cu dHVtYmxyLmNvbTAMBgNVHRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggr BgEFBQcDAjANBgkqhkiG9w0BAQsFAAOCAQEAj9qQZg14N40mvrWfUz9VvDJLLljI Sc7nWuuIPNUAAqfcty5fWipcpn94qF1NipeCtPJO6qLxNUjCx/wclWHhUstROAxE ddCiUISmYRrbE5xYEovanXA1P+yZp++2gfrWl7S1cY97tCZ9s0rL4u+VBi2vQn/f 7I1aHKdiH2xmEuxi6Xq4BeRwfXQJdv+SS44xlXAC9Di/x68FCwaBJM8tSbkkXUFQ F+As1Hnu5jNEa3QwfqPM/vNOa5TI0zDe69mCQoZAkYagQYtUv8ufTsa1MpVh2yBp 4ZZf0aeDgJgSkJHekAZaKSCu1BU1tqBVLHxf4uySVPAXOFfRxV+Ty1Knbg== -----END CERTIFICATE-----
Quote

Additional System Details

Application

  • Firefox 62.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:62.0) Gecko/20100101 Firefox/62.0
  • Support URL: https://support.mozilla.org/1/firefox/62.0/Darwin/en-US/

Extensions

Javascript

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Graphics

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  • crashGuards: []
  • driverDate:
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  • numTotalWindows: 1
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  • webgl1Version: 4.1 INTEL-10.25.19
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) HD Graphics 515
  • webgl2Version: 4.1 INTEL-10.25.19
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

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philipp
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5150 solutions 22807 answers

hi, thanks for providing some error details. it's the adguard software on your system intercepting secure connections - they provide some troubleshooting steps here: https://kb.adguard.com/en/windows/solving-problems/connection-not-trusted

hi, thanks for providing some error details. it's the adguard software on your system intercepting secure connections - they provide some troubleshooting steps here: https://kb.adguard.com/en/windows/solving-problems/connection-not-trusted
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