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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

sacharuhe
sacharuhe
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chrashes on startup and got this code from the crash reports folder in appdata: bp-5c981c6f-07cb-474b-9567-e889d0180915

chrashes on startup and got this code from the crash reports folder in appdata: bp-5c981c6f-07cb-474b-9567-e889d0180915

Chosen solution

hi, unfortunately there's an issue currently when you downgrade with a profile that was already in use by recent nightly builds. does a refresh of the browser help? Refresh Firefox - reset add-ons and settings

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philipp
philipp
  • Moderator
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Chosen Solution

hi, unfortunately there's an issue currently when you downgrade with a profile that was already in use by recent nightly builds. does a refresh of the browser help? Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that you should always use a separate profile for each Firefox version and never share a profile among different Firefox version, especially Nightly builds. You appear to be using the Firefox 63.0b6 beta version.