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Firefox crashes

Posted

chrashes on startup and got this code from the crash reports folder in appdata: bp-5c981c6f-07cb-474b-9567-e889d0180915

chrashes on startup and got this code from the crash reports folder in appdata: bp-5c981c6f-07cb-474b-9567-e889d0180915

Chosen solution

hi, unfortunately there's an issue currently when you downgrade with a profile that was already in use by recent nightly builds. does a refresh of the browser help? Refresh Firefox - reset add-ons and settings

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.92 Safari/537.36

More Information

philipp
  • Top 25 Contributor
  • Moderator
5348 solutions 23617 answers

Chosen Solution

hi, unfortunately there's an issue currently when you downgrade with a profile that was already in use by recent nightly builds. does a refresh of the browser help? Refresh Firefox - reset add-ons and settings

hi, unfortunately there's an issue currently when you downgrade with a profile that was already in use by recent nightly builds. does a refresh of the browser help? [[Refresh Firefox - reset add-ons and settings]]
cor-el
  • Top 10 Contributor
  • Moderator
17860 solutions 161609 answers

Note that you should always use a separate profile for each Firefox version and never share a profile among different Firefox version, especially Nightly builds. You appear to be using the Firefox 63.0b6 beta version.

Note that you should always use a separate profile for each Firefox version and never share a profile among different Firefox version, especially Nightly builds. You appear to be using the Firefox 63.0b6 beta version. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles