Recent answers to When I go to walmart.ca i can't see the prices of anything, explorer has no issues.https://support.mozilla.org/en-US/questions/12335142018-09-12T04:22:11-07:00If you aren't ready to use Refresh, these are general suggestions to try when a site stops working n2018-09-12T04:22:11-07:00jscher2000https://support.mozilla.org/en-US/questions/1233514#answer-1153432<p>If you aren't ready to use Refresh, these are general suggestions to try when a site stops working normally in Firefox:
</p><p><strong>Double-check content blockers:</strong> Firefox's Tracking Protection feature and extensions that counter ads and tracking may break websites that weren't built to operate normally without the blocked components.
</p><p>Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: <a href="/en-US/kb/what-happened-tracking-protection" rel="nofollow">What happened to Tracking Protection?</a>.
</p><p>Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.
</p><p><strong>Cache and Cookies:</strong> When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
</p><p>(1) Clear Firefox's Cache
</p><p>See: <a href="/en-US/kb/how-clear-firefox-cache" rel="nofollow">How to clear the Firefox cache</a>
</p><p>If you have a large hard drive, this might take a few minutes.
</p><p>(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
</p>
<ul><li> right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info &gt; Security &gt; "Clear Cookies and Site Data"
</li><li> (menu bar) Tools &gt; Page Info &gt; Security &gt; "Clear Cookies and Site Data"
</li><li> click the padlock or "i" icon in the address bar, then the "&gt;" button, then More Information, and finally the "Clear Cookies and Site Data" button
</li></ul>
<p>In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.
</p><p>Then try reloading the page. Does that help?
</p><p><strong>Testing in Firefox's Safe Mode:</strong> In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
</p><p><em>If Firefox is not running:</em> Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
</p><p><em>If Firefox is running:</em> You can restart Firefox in Safe Mode using either:
</p>
<ul><li> "3-bar" menu button &gt; "?" Help &gt; Restart with Add-ons Disabled
</li><li> (menu bar) Help menu &gt; Restart with Add-ons Disabled
</li></ul>
<p>and OK the restart.
</p><p><em>Both scenarios:</em> A small dialog should appear. Click "Start in Safe Mode" (<em>not</em> Refresh).
</p><p>Any improvement?
</p>I can see the prices on my end just fine, perhaps try a refresh like so:
Note: When you use this fea2018-09-12T04:03:49-07:00Mkllhttps://support.mozilla.org/en-US/questions/1233514#answer-1153420<p>I can see the prices on my end just fine, perhaps try a refresh like so:
</p><p><em><strong>Note:</strong> When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.</em> See the <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">Refresh Firefox - reset add-ons and settings</a> article for more information.
</p><p>To Refresh Firefox:
</p>
<ol><li> Open the Troubleshooting Information page using one of these methods:
<ul><li>Click the menu button <img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-01-10-13-08-08-f52b8c.png" alt="New Fx Menu" title="">, click help <img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-01-10-13-10-08-eaa722.png" alt="Help-29" title=""> and select <em>Troubleshooting Information</em>. A new tab containing your troubleshooting information should open.
</li><li>If you're unable to access the Help menu, type <strong>about:support</strong> in your address bar to bring up the Troubleshooting Information page.
</li></ul>
</li><li>At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
</li><li>Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
</li><li>Click Finish and Firefox will reopen.
</li></ol>
<p>Did this fix the problem? Please report back to us!
</p><p>Thank you.
</p>