Continual warning that browsing protection not installed but when I try I am told that I must restart Firefox but then the not installed message pops up again &
Pop up window continually appears telling me that the Firefox browsing protection is not installed. When I try the install now I am told that Firefox needs to restart to complete the installation. When FFox restarts the same warning reappears and this always happens. I am using TalkTalk as my providor and when I check the browsing protection here it warns me that the Firefox is not installed but when I now try to install it the same routine occurs about restarting FFox and it does not install. Can I install it or if not prevent this stupid warning appearing all of the time?
Additional System Details
- Shockwave Flash 30.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:62.0) Gecko/20100101 Firefox/62.0
do you use F-Secure ?
Never heard of it!!
Can you please provide a screenshot of the warning you are seeing?
- Command+Shift+a (Windows: Ctrl+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
In the left column of the Add-ons page, click Extensions. Then check for that one on the right side -- disabled extensions cluster at the bottom. Can you get it enabled?
Bear in mind that any extensions Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage.