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TV provider sign-in buttons do nothing when clicked.

Posted

When I'm prompted to sign into with my cable provider I cannot select one. Clicking on one does nothing. I've experienced the same thing on ESPN's website when I want to filter a list of scores by conference, for example. The drop down box doesn't respond to whichever option I click on. I've tried clearing my cache and disabling any extensions that may prohibit pop-ups, etc. I've made exceptions for websites and tweaked my anti-virus. Firefox is up to date and I've tried running it in safe mode. Sometimes, randomly it seems, I can sign in with no problem, although the ESPN problem is persistent.

When I'm prompted to sign into with my cable provider I cannot select one. Clicking on one does nothing. I've experienced the same thing on ESPN's website when I want to filter a list of scores by conference, for example. The drop down box doesn't respond to whichever option I click on. I've tried clearing my cache and disabling any extensions that may prohibit pop-ups, etc. I've made exceptions for websites and tweaked my anti-virus. Firefox is up to date and I've tried running it in safe mode. Sometimes, randomly it seems, I can sign in with no problem, although the ESPN problem is persistent.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

More Information

Shadow110 1072 solutions 14836 answers

Hi please list your extensions and let us know what your security software is please.

Hi please list your extensions and let us know what your security software is please.