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Can't login to yahoo or BBC iplayer from Firefox anymore. Why?

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by Shadow110

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Last night I had trouble logging into BBC iplayer. The help desk there thought it was a browser problem. Today I can't access my yahoo mail either. I can log in to my yahoo account but it won't show me my mail. When I try to click on the link to mail it tells me it can't connect me - because of a browser problem. Please help.

All Replies (3)

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What does the error screen shot say?

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It says: The page isn't redirecting properly. An error occurred during a connection to mail.yahoo.com This problem can sometimes be caused by disabling or refusing to accept cookies.

Thank you for your help

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It could be also your IBM Security Rapport I notice you have Kaspersky disabled : There is security software like Avast/AVG, Kaspersky, BitDefender and ESET Do you have a full version installed as that can be the issue also.

Please Test in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?