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PDFs are no longer displayed correctly (or at all)

Posted

Using a 2012 Macbook Pro with Mac OS Sierra (10.12.6) and FF v. 62. This behavior started about 4 weeks ago: Any time I click on a link to a PDF on a website, the PDF will either not be displayed at all (all I get is an empty page) or a partial rendering. However, downloading it works just fine and it is displayed correctly using the built in Preview app.

Today I actually got a message (PDF may not display correctly) with an option to open in a different viewer (which simply downloaded it).

I don't necessarily want to be forced to download using up bandwidth and having to delete these things continuously. It used to display just fine.

FWIW, I was going to upload a very small screenshot of the error message, but it has been trying for 5 minutes (which is a bit long for a small file), so I am going to abandon that idea.

Using a 2012 Macbook Pro with Mac OS Sierra (10.12.6) and FF v. 62. This behavior started about 4 weeks ago: Any time I click on a link to a PDF on a website, the PDF will either not be displayed at all (all I get is an empty page) or a partial rendering. However, downloading it works just fine and it is displayed correctly using the built in Preview app. Today I actually got a message (PDF may not display correctly) with an option to open in a different viewer (which simply downloaded it). I don't necessarily want to be forced to download using up bandwidth and having to delete these things continuously. It used to display just fine. FWIW, I was going to upload a very small screenshot of the error message, but it has been trying for 5 minutes (which is a bit long for a small file), so I am going to abandon that idea.
Shadow110 1072 solutions 14836 answers

Hi, it has always been downloaded even when you were just viewing it, it saved in a Temp folder then deleted after you closed it.

https://support.mozilla.org/en-US/kb/pdf-files-are-blank-or-cause-error-message-mac

Do you have it set in Applications to Preview Portable Document Format

Hi, it has always been downloaded even when you were just viewing it, it saved in a Temp folder then deleted after you closed it. https://support.mozilla.org/en-US/kb/pdf-files-are-blank-or-cause-error-message-mac Do you have it set in Applications to Preview Portable Document Format

Question owner

Yes it has always been set to preview PDFs (and it used to work until about 4 weeks ago after an update to FF).

Yes it has always been set to preview PDFs (and it used to work until about 4 weeks ago after an update to FF).