I can access inbox folder only in Outlook. All other folders keep loading.
About 3 weeks ago, I started having issues with accessing folders in Outlook live. I can get to my Inbox folder, but when I click on sub-folders, it just keeps loading. On occasion, I am able to get in to one or more sub-folders randomly. I uninstalled/reinstalled Firefox, cleared cookies and cache, gone through folders and deleted as much as I could (on another browser, that will let me access those folders). Since I can access these folders via another browser, it appears to be a Firefox issue. Any help is appreciated.
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:62.0) Gecko/20100101 Firefox/62.0
Anything that comes from Microsoft is best to use IE or Edge for compatibility issues.
Never had any issues with Outlook via Firefox for the last 5 years or more that I have used that browser. Not sure why there would be a compatibility issue at this late date, unless an update on Windows or Firefox has caused it to be incompatible now.
Never say never. I use IE only with web outlook because there are specific programming functions that only work in IE.