I can't recover my firefox account after a long time offline. I know my credentials but system doesn't allow me in!
I can't recover my firefox account after a long time offline in firefox. I know my credentials but system doesn't allow me in! I created some firefox themes long time ago in this account.
And I know my password, because I always use a Password Manager, so I never forget any login credential.
I wanna recover my account, please I need help. To prove that is my old account I have the full picture used for my avatar, not just the visual part, the image where my face was cut.
Thanks a lot and I waiting any help. FYI: sorry if my english is not good.
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
Hi, if you had themes and are still in use on https://addons.mozilla.org/firefox/ then log in there.
You have logged in now here. We do not have the information your requesting. Volunteer Support knows nothing to help you recover a old account.
I called for more help.