Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Just updated to v62 but Pocket claims I'm still on v18 !!

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by Steve45

Steve45
Steve45
more options

Help shows up-to-date with v62 but some sites won't work and I have to use Opera.

I tried to follow the update's instructions for Pocket (that I used to use) but somewhere there must be data saying I'm still using FireFox version 18.

Is there anyway to update the "18" to "62", please.

Steve

Help shows up-to-date with v62 but some sites won't work and I have to use Opera. I tried to follow the update's instructions for Pocket (that I used to use) but somewhere there must be data saying I'm still using FireFox version 18. Is there anyway to update the "18" to "62", please. Steve

Chosen solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 18. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 18. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

Steve45
Steve45 Question owner
more options

Many thanks - I think Pocket now happy, but

https://www.tui.co.uk/holidays/last-minute

still won't load even tho' no problem with Opera