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why are downloads being blocked from sites that were previously okay

Posted

I had previously downed versions of Apache Open Office. I cannot download latest. I had downloaded statements from my bank and Paypal. Not any longer. I don't even get an error message. I have checked Windows and Norton to see if those programs are doing it. It doesn't appear so. What is going on?

I had previously downed versions of Apache Open Office. I cannot download latest. I had downloaded statements from my bank and Paypal. Not any longer. I don't even get an error message. I have checked Windows and Norton to see if those programs are doing it. It doesn't appear so. What is going on?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

WestEnd
  • Top 25 Contributor
62 solutions 5373 answers

Needs to see the error screen shot to find out what is happening.

Needs to see the error screen shot to find out what is happening.

Question owner

No error screen. That's what part of what's so frustrating.

No error screen. That's what part of what's so frustrating.
Shadow110 1072 solutions 14836 answers

What security software  ?

There is security software like Avast/AVG, Kaspersky, BitDefender, ESET & sometimes McAfee that intercept secure connections and send their own certificate/ or their scanner is effecting Firefox. If you are running any of the above software please check their community forum for a work around to apply settings.

These pages are also for the errors you may have besides relating to the above.

Also Extensions can cause issues : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

What security software ? There is security software like Avast/AVG, Kaspersky, BitDefender, ESET & sometimes McAfee that intercept secure connections and send their own certificate/ or their scanner is effecting Firefox. If you are running any of the above software please check their community forum for a work around to apply settings. *https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products These pages are also for the errors you may have besides relating to the above. *https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Also Extensions can cause issues : SAFE MODE *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes In Firefox Safe mode these changes are effective: *all extensions are disabled (about:addons) *default theme is used (no persona) *userChrome.css and userContent.css are ignored (chrome folder) *default toolbar layout is used (file: localstore-safe.rdf) *Javascript JIT compilers are disabled (prefs: javascript.options.*jit) *hardware acceleration is disabled (Options > Performance > Uncheck to view) *plugins are not affected *preferences are not affected TEST'''''''''is issue still there ?