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Freezes when scrolling using the mousewheel

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Freezes when scrolling using the mousewheel

Freezes when scrolling using the mousewheel

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

Shadow110 1072 solutions 14836 answers

Hi, more information would have been more helpful.

Does it freeze completely ? Does it freeze for a few seconds ? Does keyboard stop working ?

What keyboards/mouse are you using  ? If Microsoft have you gone to the new store Keyboard & Mouse Centre for new Drivers ?

Logitech , is it new drivers, ? What have you tried so we do not repeat things....? more....

Hi, more information would have been more helpful. Does it freeze completely ? Does it freeze for a few seconds ? Does keyboard stop working ? What keyboards/mouse are you using ? If Microsoft have you gone to the new store Keyboard & Mouse Centre for new Drivers ? Logitech , is it new drivers, ? What have you tried so we do not repeat things....? more....
Shadow110 1072 solutions 14836 answers

Please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

Please try : SAFE MODE *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes In Firefox Safe mode these changes are effective: *all extensions are disabled (about:addons) *default theme is used (no persona) *userChrome.css and userContent.css are ignored (chrome folder) *default toolbar layout is used (file: localstore-safe.rdf) *Javascript JIT compilers are disabled (prefs: javascript.options.*jit) *hardware acceleration is disabled (Options > Performance > Uncheck to view) *plugins are not affected *preferences are not affected TEST'''''''''is issue still there ?