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Gmail hotkeys not working

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There's a lot of keyboard hotkeys in Gmail not working in my Firefox browser. The delete hotkey (#) works, contrary to some other people in the forums. Many others do not, such as (-) to mark a message as unimportant, (a) to respond to a message or (f) to forward a message.

I am using the newest FF 61 on Windows 10. Reinstalling the browser, using safemode or a new profile, even using Firefox on a different computer didn't solve the problem.

My Windows is set to German, but the hotkeys neither work with a German nor an English keyboard layouts.

Everything works fine using Internet Explorer or Edge though, so I suspect the problem to be Firefox-related.

There's a lot of keyboard hotkeys in Gmail not working in my Firefox browser. The delete hotkey (#) works, contrary to some other people in the forums. Many others do not, such as (-) to mark a message as unimportant, (a) to respond to a message or (f) to forward a message. I am using the newest FF 61 on Windows 10. Reinstalling the browser, using safemode or a new profile, even using Firefox on a different computer didn't solve the problem. My Windows is set to German, but the hotkeys neither work with a German nor an English keyboard layouts. Everything works fine using Internet Explorer or Edge though, so I suspect the problem to be Firefox-related.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

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Question owner

So as far as I am concerned only the (-) key keyboard shortcut does not work at the moment.

Installing Saka Key fixed the problem, so it's definitely got something to do with Firefox and not Gmail.

So as far as I am concerned only the (-) key keyboard shortcut does not work at the moment. Installing Saka Key fixed the problem, so it's definitely got something to do with Firefox and not Gmail.
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jscher2000
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hoti1 said

Installing Saka Key fixed the problem, so it's definitely got something to do with Firefox and not Gmail.

How did you use Saka Key to work around this problem?

https://addons.mozilla.org/firefox/addon/saka-key/

Did it allow you to use - or did you need to assign a different key to that function?

''hoti1 [[#answer-1144253|said]]'' <blockquote> Installing Saka Key fixed the problem, so it's definitely got something to do with Firefox and not Gmail. </blockquote> How did you use Saka Key to work around this problem? https://addons.mozilla.org/firefox/addon/saka-key/ Did it allow you to use - or did you need to assign a different key to that function?
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cor-el
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16658 solutions 150573 answers

According to this bug report there are issues with Gmail.

  • Bug 1471848 - Gmail: Pound (hash, #) sign to delete selected conversations no longer works since Wed Jun 27, works in Chrome

What keyboard layout (language) are you using in case this makes a difference?

See also:

According to this bug report there are issues with Gmail. *Bug 1471848 - Gmail: Pound (hash, #) sign to delete selected conversations no longer works since Wed Jun 27, works in Chrome What keyboard layout (language) are you using in case this makes a difference? See also: *https://www.laptopmag.com/articles/customize-keyboard-shortcuts-gmail *[/questions/1224005] After Firefox 61 gmail delete shortcut (#) no longer works (UK keyboard, W10, only FF, inc incognito)

Modified by cor-el

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Question owner

jscher2000 said

hoti1 said
Installing Saka Key fixed the problem, so it's definitely got something to do with Firefox and not Gmail.

How did you use Saka Key to work around this problem?

https://addons.mozilla.org/firefox/addon/saka-key/

Did it allow you to use - or did you need to assign a different key to that function?

Just installing it did the trick. At first I used the default keybindings shipped with the plugin but now I am using a new, empty profile which also works and does not interfere with other keybindings.

cor-el said

According to this bug report there are issues with Gmail.
  • Bug 1471848 - Gmail: Pound (hash, #) sign to delete selected conversations no longer works since Wed Jun 27, works in Chrome
What keyboard layout (language) are you using in case this makes a difference? See also:

Strangely enough the Pound sign worked in my browser. I have been trying the en-US and de-DE layouts, neither of which work correctly.

''jscher2000 [[#answer-1144394|said]]'' <blockquote> ''hoti1 [[#answer-1144253|said]]'' <blockquote> Installing Saka Key fixed the problem, so it's definitely got something to do with Firefox and not Gmail. </blockquote> How did you use Saka Key to work around this problem? https://addons.mozilla.org/firefox/addon/saka-key/ Did it allow you to use - or did you need to assign a different key to that function? </blockquote> Just installing it did the trick. At first I used the default keybindings shipped with the plugin but now I am using a new, empty profile which also works and does not interfere with other keybindings. ''cor-el [[#answer-1144423|said]]'' <blockquote> According to this bug report there are issues with Gmail. *Bug 1471848 - Gmail: Pound (hash, #) sign to delete selected conversations no longer works since Wed Jun 27, works in Chrome What keyboard layout (language) are you using in case this makes a difference? See also: *https://www.laptopmag.com/articles/customize-keyboard-shortcuts-gmail *[/questions/1224005] After Firefox 61 gmail delete shortcut (#) no longer works (UK keyboard, W10, only FF, inc incognito) </blockquote> Strangely enough the Pound sign worked in my browser. I have been trying the en-US and de-DE layouts, neither of which work correctly.
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Question owner

Any updates on this?

Any updates on this?
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