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Firefox upgrade today lost all bookmarks. Did have hundreds well organised, now only default set. Bookmarksbackup folder is empty. How do I restore them?

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Automatic upgrade of Firefox on my Windows 7 laptop today has lost all bookmarks. Only the default set remain. Approx 30 seemingly random bookmarks are available from top RH corner bookmarks list, but these are not ones that I regularly use. Have read many 'help' items, none helpful. Any advice on restoring bookmarks would be appreciated. Regards BrianW76

Automatic upgrade of Firefox on my Windows 7 laptop today has lost all bookmarks. Only the default set remain. Approx 30 seemingly random bookmarks are available from top RH corner bookmarks list, but these are not ones that I regularly use. Have read many 'help' items, none helpful. Any advice on restoring bookmarks would be appreciated. Regards BrianW76

Chosen solution

Fred, Many thanks for your comments. I owe everyone a big apology, red face time! I don't know how Firefox came to do an update and present me with a new home page and apparently lost bookmarks on my Windows 7 machine. I now realise I normally use Internet Explorer (hope that isn't offensive language on this forum) on this machine. IE still has all my bookmarks. I use Firefox on my Linux machine, that still works perfectly, including bookmarks, so I managed to confuse myself and everyone else. I have noted you points should the problem ever arise on my other machine. Once again many thanks for your help. Regards BrianW76

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

FredMcD
  • Top 10 Contributor
3817 solutions 52975 answers

What about the rest of your profile? history, settings . . . . . Are you using sync?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

What about the rest of your profile? history, settings . . . . . Are you using sync? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ------------------- [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. When done, copy and post the results here.
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Fred, Many thanks for your comments. I owe everyone a big apology, red face time! I don't know how Firefox came to do an update and present me with a new home page and apparently lost bookmarks on my Windows 7 machine. I now realise I normally use Internet Explorer (hope that isn't offensive language on this forum) on this machine. IE still has all my bookmarks. I use Firefox on my Linux machine, that still works perfectly, including bookmarks, so I managed to confuse myself and everyone else. I have noted you points should the problem ever arise on my other machine. Once again many thanks for your help. Regards BrianW76

Fred, Many thanks for your comments. I owe everyone a big apology, red face time! I don't know how Firefox came to do an update and present me with a new home page and apparently lost bookmarks on my Windows 7 machine. I now realise I normally use Internet Explorer (hope that isn't offensive language on this forum) on this machine. IE still has all my bookmarks. I use Firefox on my Linux machine, that still works perfectly, including bookmarks, so I managed to confuse myself and everyone else. I have noted you points should the problem ever arise on my other machine. Once again many thanks for your help. Regards BrianW76
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jscher2000
  • Top 10 Contributor
7929 solutions 64759 answers

Helpful Reply

Probably not essential, but you can have Firefox import the Windows Favorites so it's "ready to go" in the future. See: Import Bookmarks from Internet Explorer or Microsoft Edge.

Probably not essential, but you can have Firefox import the Windows Favorites so it's "ready to go" in the future. See: [[Import Bookmarks from Internet Explorer or Microsoft Edge]].
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Question owner

Thanks jscher, now have all bookmarks in Firefox as well as IE.

Thanks jscher, now have all bookmarks in Firefox as well as IE.
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