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Bookmarks and history system will not be functional message...

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This error message has appeared after I had to shut my computer down when it froze.

I have tried the suggested solutions on the Learn More page and several more.

At this point I can live without recovering Bookmarks and History but need to be able to use these functions moving forward.

Thank you.

This error message has appeared after I had to shut my computer down when it froze. I have tried the suggested solutions on the Learn More page and several more. At this point I can live without recovering Bookmarks and History but need to be able to use these functions moving forward. Thank you.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

jscher2000
  • Top 10 Contributor
7929 solutions 64750 answers

If you haven't already, you might try shutting down Windows normally and restarting again in case there are permission/privilege/lock issues resulting from post-crash cleanup.

I think the most common workaround is to remove (rename) the current places.sqlite database file and have Firefox create a new one. Did you try that? It should be documented in the help article here:

Fix "The bookmarks and history system will not be functional" error message

If you haven't already, you might try shutting down Windows normally and restarting again in case there are permission/privilege/lock issues resulting from post-crash cleanup. I think the most common workaround is to remove (rename) the current '''places.sqlite''' database file and have Firefox create a new one. Did you try that? It should be documented in the help article here: [[Fix "The bookmarks and history system will not be functional" error message]]
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Question owner

Thank you. Yep, tried both of those. Not successful.

Thank you. Yep, tried both of those. Not successful.
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jscher2000
  • Top 10 Contributor
7929 solutions 64750 answers

Hmm, I don't know why this problem would occur with a brand new places database file. Could you try:

Duplicate Backup File

In your profile folder, there's a folder named bookmarkbackups where Firefox has stashed recent backups. Copy/paste one of those to a more convenient location, such as your Windows Desktop or Documents folder.

New Profile Test

This takes about 3 minutes, plus the time to test your sites.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the Create a New Profile button, then click Next. Assign a name like Aug2018, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Set as default profile button below that profile, then scroll back up and click the Restart normally button. (There are some other buttons, but please ignore them.)

Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Test 1

If you browse around a bit, is Firefox recording history?

Test 2

If you try to bookmark some pages, can Firefox do it? (Don't worry about what you're bookmarking, we're going to dump them in the next test.)

Test 3

Restore the bookmark backup file you copied to your Desktop or Documents using the steps in this article, and the "Choose File" item to point Firefox to the file: Restore bookmarks from backup or move them to another computer.

Does Firefox work with your own bookmarks restored?

Test 4

Exit Firefox and start it up again. Is everything still functional?

When you are done with the experiment, open the about:profiles page again, click the Set as default profile button for your normal profile, then click the Restart normally button to get back to it.

Hmm, I don't know why this problem would occur with a brand new places database file. Could you try: '''Duplicate Backup File''' In your profile folder, there's a folder named '''bookmarkbackups''' where Firefox has stashed recent backups. Copy/paste one of those to a more convenient location, such as your Windows Desktop or Documents folder. '''New Profile Test''' This takes about 3 minutes, plus the time to test your sites. Inside Firefox, type or paste '''about:profiles''' in the address bar and press Enter/Return to load it. Click the Create a New Profile button, then click Next. Assign a name like Aug2018, ignore the option to relocate the profile folder, and click the Finish button. After creating the profile, scroll down to it and click the '''Set as default profile''' button below that profile, then scroll back up and click the '''Restart normally''' button. (There are some other buttons, but please ignore them.) Firefox should exit and then start up using the new profile, which will just look brand new. Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test. '''Test 1''' If you browse around a bit, is Firefox recording history? '''Test 2''' If you try to bookmark some pages, can Firefox do it? (Don't worry about what you're bookmarking, we're going to dump them in the next test.) '''Test 3''' Restore the bookmark backup file you copied to your Desktop or Documents using the steps in this article, and the "Choose File" item to point Firefox to the file: [[Restore bookmarks from backup or move them to another computer]]. Does Firefox work with your own bookmarks restored? '''Test 4''' Exit Firefox and start it up again. Is everything still functional? When you are done with the experiment, open the about:profiles page again, click the '''Set as default profile''' button for your normal profile, then click the '''Restart normally''' button to get back to it.
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Question owner

Thank you for the clear instructions. I did all that and the history and the bookmarks are restored and functioning using the new profile.

But when I go back to the original profile, I get the error message.

Do you have another suggestion or should I just use the new profile? There are a couple of tweaks I'd need to make such as adding the Google Toolbar and adding a few extensions, but I could probably manage that.

Thank you for the clear instructions. I did all that and the history and the bookmarks are restored and functioning using the new profile. But when I go back to the original profile, I get the error message. Do you have another suggestion or should I just use the new profile? There are a couple of tweaks I'd need to make such as adding the Google Toolbar and adding a few extensions, but I could probably manage that.
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jscher2000
  • Top 10 Contributor
7929 solutions 64750 answers

You can copy over settings files from the old profile's folder to the new one. Unfortunately, I have no idea which ones might re-introduce the problem. For add-ons, it's best to reinstall from the source.

This article describes what different files are for: Recovering important data from an old profile

You can copy over settings files from the old profile's folder to the new one. Unfortunately, I have no idea which ones might re-introduce the problem. For add-ons, it's best to reinstall from the source. This article describes what different files are for: [[Recovering important data from an old profile]]
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