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Why does my 'pinned' firefox icon direct me to 'widgetserver', but not the icon saved on my homepage?

  • 4 replies
  • 1 has this problem
  • 12 views
  • Last reply by Shadow110

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Thought I already did this..... When i click on the firefox icon on my 'home page', everything works fine. However, after dragging the icon down to the (toolbar?), instead of going to my home pages, I'm redirected to 'widgetserver'.  ????

All Replies (4)

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Please use more than 1 scanner as each uses diff tech :

Save your Report and google each before deleting anything as do not want to delete something you need, If need help :

Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.

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There are many things that are widgetserver malware is just one of a possible it is useful and is suppose to be there.

Suggest Malwarebytes

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This problem is Firefox specific. Why not simply re-install Firefox if it is a Firefox problem?

Firefox works fine when I use the icon on my desktop. The icon 'pinned' to my toolbar is the problem.

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Hi, then do so.

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29 ).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.