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Can't install add-ons from addons.mozilla website

Posted

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

Chosen solution

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 30.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

More Information

the-edmeister
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5433 solutions 40562 answers

Chosen Solution

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 '''anonymized by Abelssoft 1035302397''' That added garbage probably has the add-ons website confused. See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Question owner

Now it's working! Thank you friend for your help. :) Have a nice day.

Now it's working! Thank you friend for your help. :) Have a nice day.