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wireless printer won't work in firefox

  • 1 reply
  • 1 has this problem
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  • Last reply by Shadow110

timhays
timhays
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Switching computers , set up wireless connection on HP deskjet 3510, everything worked just fine. installed firefox on computer, now wireless printing doesn't work, printer drivers new today, firefox copy new today, went through every option listed to include deleting pref files beginning with print_ and changing font from roman, hate to go back to explorer but i print several days a week, and have hours in this fix and it still doesn't work, very frustrating

Switching computers , set up wireless connection on HP deskjet 3510, everything worked just fine. installed firefox on computer, now wireless printing doesn't work, printer drivers new today, firefox copy new today, went through every option listed to include deleting pref files beginning with print_ and changing font from roman, hate to go back to explorer but i print several days a week, and have hours in this fix and it still doesn't work, very frustrating

All Replies (1)

Shadow110
Shadow110
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HI, please try in : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If it is not please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.