X
Tap here to go to the mobile version of the site.

Support Forum

Bookmarks don't work?

Posted

OS Win 10 latest upgrades. Firefox is always default; there is no other browser for me.. Stopped using Nightly and uninstalled. Reinstalled Fx, refreshed FX, tried Safe Mode. 3 month old Lenovo ideapad, 7th Gen i5, 16mb RAM, 1T Circulating Disk.

Much of the Windows crap is turned off, carefully after insuring it would not interfere w/Fx; I don't message, use their email or browser or games; never been to their store. Under Diagnostic Data in settings, I use the Basic choice.

I have tried everything I can think of. Noteworthy: In Windows settings, Fx is listed as default Browser, and shows as an installed program under apps. However, it does not appear as a program in others, like Notifications, Email & app accounts; and FX is NOT listed under any of the app permission categories, Like Camera, Microphone, etc.

Even with the fresh windows install, before any disabled features, no

Add Ons I use with Fx, which are not currently enabled: Containers, Easy Screenshot, Ghostly, and Video Download Helper.

In Fx. my bookmarks don't work; you click on the star and nothing happens. They worked a little last week, but I could not duplicate them working.))

Using Containers - They would NOT hold Cookies and preferences, 'separately by container' as they are supposed to.

I gotta be honest, I am in love with Firefox, and I detest most things MS. I realize MS makes things difficult for you guys at times. That said, I just want my browser to work, all the time, without a bunch of bother. I had Nightly, but that got old fast as I need the add-ons; I did not mind the daily updates

Last point, I think the password for Fx, which I use, should appear quicker in the boot. Sometimes I have forgotten to wait, and was already at a site when it popped up; this could present a vulnerability, I think.

Thanks for any assistance. Martin

OS Win 10 latest upgrades. Firefox is always default; there is no other browser for me.. Stopped using Nightly and uninstalled. Reinstalled Fx, refreshed FX, tried Safe Mode. 3 month old Lenovo ideapad, 7th Gen i5, 16mb RAM, 1T Circulating Disk. Much of the Windows crap is turned off, carefully after insuring it would not interfere w/Fx; I don't message, use their email or browser or games; never been to their store. Under Diagnostic Data in settings, I use the Basic choice. I have tried everything I can think of. Noteworthy: In Windows settings, Fx is listed as default Browser, and shows as an installed program under apps. However, it does not appear as a program in others, like Notifications, Email & app accounts; and FX is NOT listed under any of the app permission categories, Like Camera, Microphone, etc. Even with the fresh windows install, before any disabled features, no Add Ons I use with Fx, which are not currently enabled: Containers, Easy Screenshot, Ghostly, and Video Download Helper. In Fx. my bookmarks don't work; you click on the star and nothing happens. They worked a little last week, but I could not duplicate them working.)) Using Containers - They would NOT hold Cookies and preferences, 'separately by container' as they are supposed to. I gotta be honest, I am in love with Firefox, and I detest most things MS. I realize MS makes things difficult for you guys at times. That said, I just want my browser to work, all the time, without a bunch of bother. I had Nightly, but that got old fast as I need the add-ons; I did not mind the daily updates Last point, I think the password for Fx, which I use, should appear quicker in the boot. Sometimes I have forgotten to wait, and was already at a site when it popped up; this could present a vulnerability, I think. Thanks for any assistance. Martin
Quote

Additional System Details

Application

  • Firefox 61.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
  • Support URL: https://support.mozilla.org/1/firefox/61.0.1/WINNT/en-US/

Extensions

  • Browsec VPN - Free and Unlimited VPN 3.20.1 (browsec@browsec.com) (Inactive)
  • Easy Screenshot 3.57 (easyscreenshot@mozillaonline.com) (Inactive)
  • Firefox Multi-Account Containers 6.0.0 (@testpilot-containers) (Inactive)
  • Ghostery – Privacy Ad Blocker 8.2.0 (firefox@ghostery.com) (Inactive)
  • Google Translator for Firefox 3.0.3.1 (translator@zoli.bod) (Inactive)
  • uBlock Origin 1.16.12 (uBlock0@raymondhill.net) (Inactive)
  • Video DownloadHelper 7.3.1 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 620
  • adapterDescription2:
  • adapterDeviceID: 0x5916
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 39c517aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.1
  • driverDate: 9-26-2017
  • driverDate2:
  • driverVersion: 22.20.16.4815
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Acceleration blocked by safe-mode', u'type': u'runtime'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'blocked', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'Safe-mode is enabled', u'type': u'runtime'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u'ANGLE is disabled', u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'blocked', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blocked', u'message': u'OMTP blocked by safe-mode', u'type': u'runtime'}], u'name': u'OMTP'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'cairo', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: False
  • offMainThreadPaintWorkerCount: 0
  • usesTiling: False
  • webgl1DriverExtensions: -
  • webgl1Extensions: -
  • webgl1Renderer: WebGL is currently disabled.
  • webgl1Version: -
  • webgl1WSIInfo: -
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL is currently disabled.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Pkshadow
  • Top 10 Contributor
917 solutions 11972 answers

Hi, there are major issues with your Video Card Drivers for your adapterDescription: Intel(R) HD Graphics 620 driverDate: 9-26-2017 Things are blocked, unavailable, not supported, 3d, 3d hardware acceleration Reinstall with a full driver package or update if available with a full driver package. https://www.intel.com/content/www/us/en/support/detect.html

Below is the quickest way to fix some issues : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Hi, there are major issues with your Video Card Drivers for your adapterDescription: Intel(R) HD Graphics 620 driverDate: 9-26-2017 Things are blocked, unavailable, not supported, 3d, 3d hardware acceleration Reinstall with a full driver package or update if available with a full driver package. https://www.intel.com/content/www/us/en/support/detect.html Below is the quickest way to fix some issues : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer *https://www.mozilla.org/firefox/all/ IMPORTANT Please let us know if this solved your issue or if need further assistance.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.