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When I try to start Firefox, I have a blank page.

  • 2 replies
  • 1 has this problem
  • 54 views
  • Last reply by jpktanh
  • Solved

jpktanh
jpktanh

I tried to clear cookies and cache, refresh Firefox and install the latest version, but I still have a blank page when I start Firefox. It shows a symbol in the upper left frame as though it is still loading, but it has done that for over an hour.

I tried to clear cookies and cache, refresh Firefox and install the latest version, but I still have a blank page when I start Firefox. It shows a symbol in the upper left frame as though it is still loading, but it has done that for over an hour.

Chosen solution

Thanks for your advice. I found that deleting RealPlayer solved the problem, since it started after I loaded RealPlayer.

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All Replies (2)

philipp
philipp
  • Moderator

hello, please try to refresh firefox and see if this can address the issue...

jpktanh
jpktanh Question owner

Chosen Solution

Thanks for your advice. I found that deleting RealPlayer solved the problem, since it started after I loaded RealPlayer.