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after update to release 61 some of my tags sections have come over as empty when they should not be. also i can't make new tags nor rename existing ones. Why?

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I can use the tags that came over correctly but have had to put info into tags not relating to that tags title

I can use the tags that came over correctly but have had to put info into tags not relating to that tags title

Chosen solution

many thanks for your response. I got round my problem as follows:~ I deleted the tags that came over as empty I then found that I could now make new tags provided that I did not use the

 first letter of the old tag-strange but that is how it was.

I then brought up a website that was in the old tag and made a new tag with

 a different name but which was relevant to the content to be stored there

All the required websites were obtained from the bookmarks menu and

tagged into the new tag name

Lengthy process but it got the job done Hope this description helps anyone else with the problem

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

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Pkshadow 1070 solutions 14836 answers

Hi, what happens when you choose Show All Bookmarks, are they there then when choose tags ?

Can you please also Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hi, what happens when you choose Show All Bookmarks, are they there then when choose tags ? Can you please also '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:SafeMode-Fx35]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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Chosen Solution

many thanks for your response. I got round my problem as follows:~ I deleted the tags that came over as empty I then found that I could now make new tags provided that I did not use the

 first letter of the old tag-strange but that is how it was.

I then brought up a website that was in the old tag and made a new tag with

 a different name but which was relevant to the content to be stored there

All the required websites were obtained from the bookmarks menu and

tagged into the new tag name

Lengthy process but it got the job done Hope this description helps anyone else with the problem

many thanks for your response. I got round my problem as follows:~ I deleted the tags that came over as empty I then found that I could now make new tags provided that I did not use the first letter of the old tag-strange but that is how it was. I then brought up a website that was in the old tag and made a new tag with a different name but which was relevant to the content to be stored there All the required websites were obtained from the bookmarks menu and tagged into the new tag name Lengthy process but it got the job done Hope this description helps anyone else with the problem
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