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Firefox crashes after rebooting to install update to Firefox 60

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

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Hit "reboot to install updates" and now Firefox is crashing on startup.

Crash ID: bp-fc0e370b-8be7-48ba-b417-16cd31180627

Also, Mozilla Support is giving me a "Not Found" error page when I press the "Automatically Add troubleshooting information" button on your site (Google Chrome, OSX 10.9)

All Replies (6)

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Hi, the crashing points to your GeForceGLDrivers You will need to reinstall them. There are Firefox errors but they all point to rendering issues which is your Drivers.

The errors I would hope will clear up. Let's get your crashing out of the way 1st.

Please let us know if this solved your issue or if need further assistance.

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How do I reinstall GeForceGLDrivers on Mac OSX?

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skykooler said

How do I reinstall GeForceGLDrivers on Mac OSX?

HI, good question for a windows person. As they are part of the OS I am not sure if you have re-download and install the OS again or maybe Do you have a Mac Forum you go to or know of. That would be the best place to get info.

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Reinstalling the OS seems a little extreme to me as a first troubleshooting step.

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I rebooted twice and now Firefox starts without errors.

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Hi, Great that that worked.