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My site will work in all other browers but firefox.

Posted

https://www.aibonline.org/en/

You can open this link in chrome, IE and safari but not firefox. Firefox can't seem to find our security certificate but all the other bowers can. Is there something we're missing?

https://www.aibonline.org/en/ You can open this link in chrome, IE and safari but not firefox. Firefox can't seem to find our security certificate but all the other bowers can. Is there something we're missing?
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Firefox: The connection to the server was reset while the page was loading.

Win IE: No problem.

I called for more help. As a test. Disable your protection programs.

Firefox: The connection to the server was reset while the page was loading. Win IE: No problem. I called for more help. As a test. Disable your protection programs.
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23423 answers

there seem to be no overlapping cipher suites between what your server offers and current firefox builds support.

according to www.howsmyssl.com you can speak to firefox with one of the following cipher suites:

  • TLS_AES_128_GCM_SHA256
  • TLS_CHACHA20_POLY1305_SHA256
  • TLS_AES_256_GCM_SHA384
  • TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256
  • TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256
  • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
  • TLS_RSA_WITH_AES_128_CBC_SHA
  • TLS_RSA_WITH_AES_256_CBC_SHA
  • TLS_RSA_WITH_3DES_EDE_CBC_SHA
there seem to be no overlapping cipher suites between what your server offers and current firefox builds support. according to www.howsmyssl.com you can speak to firefox with one of the following cipher suites: * TLS_AES_128_GCM_SHA256 * TLS_CHACHA20_POLY1305_SHA256 * TLS_AES_256_GCM_SHA384 * TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 * TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 * TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 * TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 * TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 * TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 * TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA * TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA * TLS_RSA_WITH_AES_128_CBC_SHA * TLS_RSA_WITH_AES_256_CBC_SHA * TLS_RSA_WITH_3DES_EDE_CBC_SHA

Question owner

@philipp So are we missing the correct cipher suite to work with firefox? If we update it so we have one of those listed cipher suites it should work?

@philipp So are we missing the correct cipher suite to work with firefox? If we update it so we have one of those listed cipher suites it should work?
philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23423 answers

yes, that's my understanding :-)

yes, that's my understanding :-)

Question owner

We have these suites installed. Are they not showing up?

We have these suites installed. Are they not showing up?

Modified by Amy9

Shadow110 1072 solutions 14836 answers

Hi, no certificate being shown yet,

Hi, no certificate being shown yet,
jscher2000
  • Top 10 Contributor
8690 solutions 71037 answers

This test page only shows a handful enabled:

TLS 1.2 (suites in server-preferred order) TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 TLS_RSA_WITH_AES_256_GCM_SHA384 (0x9d) TLS_RSA_WITH_AES_128_GCM_SHA256 (0x9c) TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d) TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)

https://www.ssllabs.com/ssltest/analyze.html?d=www.aibonline.org

I don't know why that is so different from your screenshot.

This test page only shows a handful enabled: '''TLS 1.2 (suites in server-preferred order) ''' TLS_ECDHE_RSA_WITH_AES_256_'''CBC'''_SHA384 TLS_ECDHE_RSA_WITH_AES_128_'''CBC'''_SHA256 TLS_RSA_WITH_AES_256_GCM_SHA384 (0x9d) TLS_RSA_WITH_AES_128_GCM_SHA256 (0x9c) TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d) TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c) https://www.ssllabs.com/ssltest/analyze.html?d=www.aibonline.org I don't know why that is so different from your screenshot.